Lakeview Ford-Lincoln

The sales staff were friendly and did everything right when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong with this beautiful vehicle belittling the Lincoln name which I highly respect he was pushing to sell us extended warranties starting at 2500 dollars. He told us there is nothing better and that I had to make a decision right now. Of course that made me just want to get away from him figuring that it must be a very large commission for him. So when we got home with the car my wife is questioning if this is a good vehicle what’s going to break. We have had much discussion of what to do and after I thought about it I decided to put tit in the hands of the dealer. So I sent them my complaints and at this point they asked me to provide a review which I am, happy to provide. I have no idea if or when they will tell me something to make me feel better. I believe this a good dealer with a bad employee/. At least I hope they didnt train him to torment buyers. More

Sales guy seemed like a nice guy. Had a whole story to tell us how the vehicle we were looking at only had one owner and that he took real good care of his vehicles. We decided to pur Had a whole story to tell us how the vehicle we were looking at only had one owner and that he took real good care of his vehicles. We decided to purchase said vehicle. A year and a half later (Jan. 24) we go back to this dealership to look at another vehicle. Plan was to trade the vehicle in that we purchased the year and a half before. The dealership was only willing to give us half of what we paid for the first vehicle we purchased so my husband and I decided to forget getting another vehicle at Lakeview Ford. We ended up calling another dealership about the first vehicle we bought (to see about trading it at that dealership) only to find out the vehicle had three previous owners and had been in a wreck. Not what we were told by Lakeview Ford. Also, the most recent vehicle we had looked at, at Lakeview Ford had also been in a wreck. Not one word of this was mentioned by the shady sales guy. Integrity goes a long way and makes for repeat customers. However, I will NEVER refer this car dealership to anyone and I won’t be back! More

If you’re looking for a great dealership and salesman, go see Big Chris! I bought a SUV from him about 6 months ago and he was so wonderful and helpful that when it was time to trade in my 2nd vehicle I went see Big Chris! I bought a SUV from him about 6 months ago and he was so wonderful and helpful that when it was time to trade in my 2nd vehicle I went and saw him again! He will not disappoint! Thank you Big Chris for being the wonderful salesman you are! More

Chris Crenshaw was yet again there for me when I needed a car to move around. Chris immediately put the process in motion to get me into a car and Chris always follows through. Chris is a man of his word f car to move around. Chris immediately put the process in motion to get me into a car and Chris always follows through. Chris is a man of his word filled with integrity that glows from him. I would recommend anyone out there to contact Chris if you are thinking of a trade-in or ending a lease. Chris is the man to see!!! More

I just purchased a great used Ford F150 Lariet and Chris Crenshaw was absolutely great to work with. He addressed all my concerns and called to follow up with how the truck was doing and if I had any questi Crenshaw was absolutely great to work with. He addressed all my concerns and called to follow up with how the truck was doing and if I had any questions after having it for a few days. I would recommend seeing Chris when shopping for a vehicle. More

Worked with Chris to help get out of a lemon and into something more reliable. I have to say very good customer service from the sales team all the way to management!! Thank you for your help! Will something more reliable. I have to say very good customer service from the sales team all the way to management!! Thank you for your help! Will More

Thank you to Chris Crenshaw for his help in my purchase of a Ford F150 recently. I would consider him anytime for other sales or services. John Carver of a Ford F150 recently. I would consider him anytime for other sales or services. John Carver More

I had a bad experience 3 years ago in arranging a lease. The dealership did not value out time and it took 6 hours and 3 visits before they offered us a loaner instead of the car we leased. On this encounte The dealership did not value out time and it took 6 hours and 3 visits before they offered us a loaner instead of the car we leased. On this encounter with Chris Crenshaw, the lease buy out went smoothly and I was very satisfied. Redemption for Chris, although I remain skeptical that he would not revive a commission on what is essentially a used car sale. He was working just to make customer satisfied? Service at dealership has been friendly and efficient! Tom Ignaczak More

Curtis Wolf was super helpful as we recently purchased a Ford Edge from Lakeview Ford. I would highly recommend seeking him out if you are in the market for a new or used vehicle. Ford Edge from Lakeview Ford. I would highly recommend seeking him out if you are in the market for a new or used vehicle. More

Exemplary customer service by Katie in the service dept. She took the time and went the extra mile for us. She took the time and went the extra mile for us. More