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47 Reviews of Lakeside Toyota - Service Center
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March 16, 2017
Purchase and maintenance experiences over 17 years. I purchased my Toyota Tacoma Prerunner in 1999. The purchase process was easy and pleasant. Then as the years passed and I went in for my 6-month main I purchased my Toyota Tacoma Prerunner in 1999. The purchase process was easy and pleasant. Then as the years passed and I went in for my 6-month maintenance and sundry minor repairs, the service department became almost like family! David has always been there for me. He's been so helpful, pleasant, always patient, and always a gentlemen. Tina has been there for, I think, three years and is delightful, smiling and always helpful. I depend on them to help me - at a moment's notice! Yesterday my brake light came on at 7:00 AM. I was on my way to my studio. So, no problem, I just drove into the service department at Lakeside Toyota. David and Tina were there, with their usual smiles and help. As it turned out I needed new brakes, which were installed within a few hours. And actually I was delighted!! You see, I've spent to little on repairs to my wonderful truck and I trust the honesty of this dealership so completely, that when a repair is needed I'm happy to have it done. And I certainly don't want to drive around with bad brakes. I don't know the mechanics (I wish I did so I could thank them in person) but somehow they keep my truck running perfectly all the time. I love Lakeside Toyota and recommend it to everyone I talk to. I'm always singing its praises! And while I don't know everyone as well as David and Tina, everyone is delightful and helpful. You really couldn't find a better dealership. I love Toyotas and I love Lakeside Toyota Dealership. More
by matthkk
October 12, 2016
Unsatisfied Mr Meredith didn't help me in my situation and didn't seem to care he wanted me to go buy a new car and didn't care what I had to say about the servic Mr Meredith didn't help me in my situation and didn't seem to care he wanted me to go buy a new car and didn't care what I had to say about the service that was not done on my car they also used some one else's parts on my car and I didn't leave with what I came in with . More
by DEBORAH PORCHE
Employees Worked With
July 22, 2016
My experience I had a good experience. I was able to purchase a car in a short amount of time, everyone was very friendly. I've been a Toyota owner for 30 years. I' I had a good experience. I was able to purchase a car in a short amount of time, everyone was very friendly. I've been a Toyota owner for 30 years. I've bought over 5 cars at this particular dealership. I recommend all of my family and friends to purchase their cars from Lakeside Toyota. More
by familymom1
July 13, 2016
Lakeside Toyota is an amazing dealership! Lakeside Toyota is an amazing dealership that has provided amazing service for me for the past few years. I purchased my 2014 RAV 4 a few years ago a Lakeside Toyota is an amazing dealership that has provided amazing service for me for the past few years. I purchased my 2014 RAV 4 a few years ago and I have been provided with exceptional service ever since. The dealer that I worked with was very open to negotiating the price of the Limited Edition RAV 4 that I purchased and once I went over to financing the service continued to be amazing. About a year ago on the day before Thanksgiving I got a flat tire and even as busy as they were the manager made sure we were in and out within a reasonable amount of time to get on the road to travel to family. Then today on July 13, 2016 I went in for an oil change and tire rotation and my maintenance expired. Again, Lakeside Toyota took care of me without any hesitation. I was able to go over to the finance department and the finance salesman that I spoke with was able do ask the head of of the finance department to provide me with a free oil change and the service department was able to get me in and out again in a timely manner. If you are hesitating about getting your next vehicle with Toyota, no need to hesitate any longer. If you are looking for a dealership that doesn't just get you to purchase a vehicle, but takes care of you and your vehicle along the way and years after Lakeside Toyota is the place for you! I will be purchasing vehicles for Lakeside for years to come! More
by Acassell
Employees Worked With
Other Employees :
Andrea Jones
June 13, 2016
Great service all-around! Lakeside Toyota has been great each time I've visited. Like most people, I have busy weekdays and expected to wait a long time this past visit when I Lakeside Toyota has been great each time I've visited. Like most people, I have busy weekdays and expected to wait a long time this past visit when I needed a last-minute oil change. The waiting room was packed and the cars were lined up outside. However, I was in and out in 45 minutes! I appreciate the staff's kindness and making efficiency a priority. It goes a long way. Thanks Jean Paul, for being a legit service guy. More
by E LAGARDE
Employees Worked With
June 02, 2016
Bad Trade In Values/Horrible Service Center I traded in 3 Toyota Corollas S 2007 for 2010, 2010 to 2011 and 2011 to 2014. The loan currently on my 2014 Toyota Corolla S is a TOP HEAVY LOAN where I traded in 3 Toyota Corollas S 2007 for 2010, 2010 to 2011 and 2011 to 2014. The loan currently on my 2014 Toyota Corolla S is a TOP HEAVY LOAN whereby I owe twice the value of the car! I will never buy another Toyota from Lakeside. Then there is the nightmare of a Service Department. When you pull up all of the service mangers sit inside and it takes them a long time to crime out and inquire what service you need. My latest visit which was on Saturday May 28 I pulled up and waited behind one vehicle for about 30 minutes while the service manger Jean Buisson then came over to my car. I needed a regular service plus my fog light on the drivers side had pop in and was loose. When Jean Buisoon saw that I had LED lights in my fog light he said " Bring it back to whoever installed the LED lights since that is after market and he refused too have it fixed." Then rudely he said to me, "my desk is piling up I will be back as soon as I can". So essentially he left me in line and did not check my car in for service. I drove off and went to Ray Brandt Toyota in Keener where they promptly checked me in and my car was ready in 45 minutes and the REPAIRED MY FOG LIGHT AT NO CHARGE! I will be bringing all of my business to Ray Brandt! So Long Lakeside Toyota! More
by Farewell
Employees Worked With
September 01, 2015
David Winfield - Excellent Service Manager I had a misunderstanding about my service coverage, and Service Manager David Winfield couldn't have been more helpful. He worked to solve my issue I had a misunderstanding about my service coverage, and Service Manager David Winfield couldn't have been more helpful. He worked to solve my issue quickly and pleasantly (even though he was just back from lunch, and had a pile of work waiting for him). Our family is extremely happy with the Prius we purchased from Lakeside Toyota, and with reps like David (and the rest of the team as well) our service experience has been exemplary. Thanks David, and thanks Lakeside Toyota. When it's time for our next car. We know just where to go. More
by Family Man from New Orleans
Employees Worked With
July 28, 2015
Best Service Department around In 40 years of driving I have never had a better experience at a Car Dealership Service department. This is my 2nd Toyota I have owned (a Corolla and In 40 years of driving I have never had a better experience at a Car Dealership Service department. This is my 2nd Toyota I have owned (a Corolla and now a Rav 4) From the time you pull up, (especially if there is a line) they come out to your car and check you in quickly.. The service department is clean and well managed and there is a nice waiting room with a large TV, ample seating. The nice thing is there is a shuttle to the mall or local restaurant. The driver is readily available and could not be nicer. Same goes to all the people in the service area - very nice and accommodating as they can be. Its a pleasure now to bring my car in where as before with other places it was always a hassle. I bought an extended plan so that I did not have to shell out money every time I go so its no hassle. Thanks to everyone at Lakeside Toyota. More
by LucyT
Employees Worked With
Bruce Carruth
July 21, 2015
Prius extended warranty My 2007 prius dash went out one day and I brought it to my Toyota dealer to have it serviced. To my surprise service manager Tina Ricks informed me th My 2007 prius dash went out one day and I brought it to my Toyota dealer to have it serviced. To my surprise service manager Tina Ricks informed me that the problem part was a warranty extension and my car still qualified for the warranty. The part needed to be ordered and Tina was able to put me in a rental car as a courtesy to avoid any conflicts that may arise with my busy schedule as a outside sales rep. Tina and the orange team worked digently to ensure the job was completed in a timely manner to meet my schedule. Thank you Tina and your team on a jod well done. Robert More
by googie1023
Employees Worked With
Tina Ricks
May 30, 2015
Shattered my window and refused to pay for it. After waiting a week and paying over $600 for a part, the drivers side window shattered the first time I used the car post-Lakeside Toyota Service Cen After waiting a week and paying over $600 for a part, the drivers side window shattered the first time I used the car post-Lakeside Toyota Service Center. They refuse to assume responsibility. My experience with the service center in New Orleans East has been generally positive (certainly nothing to damage my car or harm people in it...). I will be going there from now on. More
by eeyore19
Employees Worked With
Tina
