Lakeside Huntington Chevrolet

Was a very nice experience, they made sure I understood every aspect of the process, very happy I purchased my first vehicle from a dealership from them. every aspect of the process, very happy I purchased my first vehicle from a dealership from them. More

Very friendly and very helpful! Not pushy like most dealerships. Ryan got me into my truck! dealerships. Ryan got me into my truck! More

Fantastic dealership to work with and the staff was great. Made the process quick and simple. Will do more business with them in the future. great. Made the process quick and simple. Will do more business with them in the future. More

They made my car buying experience quick and easy. Highly recommend them to anyone looking for a new vehicle! recommend them to anyone looking for a new vehicle! More

This place is the best car dealership I have been to. And I've been to a LOT! Staff is friendly from the salesman on down to the legal paperwork, everyone throughout the buying process are kind, helpful, kno I've been to a LOT! Staff is friendly from the salesman on down to the legal paperwork, everyone throughout the buying process are kind, helpful, knowledgeable and friendly. No pressure at this car lot. Nothing but the best. Oh and they have a free warranty that is pretty awesome too. Thanks Garrett and the gang at Lakeside Chevrolet. I'll be back soon with my mother in law for her new car also. More

Garret was great!! He wasn’t pushy or over aggressive in selling me my car. He was able to answer my questions or could direct me to someone who would know. They were all easy to talk to and helpful. The tr selling me my car. He was able to answer my questions or could direct me to someone who would know. They were all easy to talk to and helpful. The transition to my new vehicle went smoothly and I wasn’t stuck there for hours. Thanks again, I’m loving my new ride!! More

What started out as a mediocre service experience turned in to one of the worst service experiences I have ever had. I took my Silverado 1500 High Country in for an engine noise. The engine was taken apart in to one of the worst service experiences I have ever had. I took my Silverado 1500 High Country in for an engine noise. The engine was taken apart once and a bent pushrod was replaced. I was told it sounded worse when it was reassembled. It was taken apart a second time and a bent valve that was missed in the original tear down was replaced. There was little to no communication from the service department. They had my truck almost two weeks for the initial repair and to receive any updates I had to contact them. When I got my truck back from the warranty work, the AC did not work. I took it back to them three more times to get my AC fixed with no resolution. At the end of the third visit I had to leave the state for work and they still had not fixed my vehicle. They had my truck for about three weeks in total and called me twice. The communication is terrible when your vehicle is in for service. If you take your vehicle in for what seems like a short-term repair, I am talking specifically about the three subsequent visits for AC repair, you expect to get a call at the end of the day to update you if they need your vehicle longer or if it can be picked up. One night I was told my truck would be left outside with the keys locked in it for pick up and the truck was locked in their service area when I arrived to pick it up. They sent me with a repair order for what they diagnosed as a leak in an AC line and told me they would cover the repairs to stand by the work that was performed on the engine, as the leak was immediately next to the area of engine repair work that they performed in the original repair. I took it to another dealership and they stated that was spilled dye on the area where the ‘leak’ was found. A leak was diagnosed in another section of the AC line that was replaced by the new dealership. In the end, after first being told they would cover the work and second, they would reimburse me for repairs there was no assistance. I also had to call them every time, they never called me. Terry stated that the dealership was sold since the original repairs were performed and the old owner “does not care about any repairs or customers any longer” and the new owner “has no responsibility” to cover the past repairs. More

Absolutely terrible service dept....terry and his incompetent team SUCK, Terry is mentally challenged aka xxxxxxxx F#!$ U TERRY I'll see u in court incompetent team SUCK, Terry is mentally challenged aka xxxxxxxx F#!$ U TERRY I'll see u in court More

Jayson and Michel were extremely helpful with the purchase of my new Chevy Equinox. Very precise in explaining deals and very efficient and helpful through the entire process. They both worked with m purchase of my new Chevy Equinox. Very precise in explaining deals and very efficient and helpful through the entire process. They both worked with me to make sure I got the best deal I possibly could and the best fit car for me. I couldn’t be happier ! More

bad customer service Second time going to Huntington Chevrolet and having problems with the service department. Minimum to no communication of when vehicle would be fixed Second time going to Huntington Chevrolet and having problems with the service department. Minimum to no communication of when vehicle would be fixed or what was wrong. I needed to call multiple times, didn't find out til 530pm. A bit of a hassle to get the loaner car turned into rent a car after complaining. Was given one price one day and the next day after speaking to the manager the price went up for the non warranty work needed. Unfortunately, leaves me not able to trust them again for a 2nd time. More