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Lakeside Chevrolet - Service Center

Warsaw, IN

4.2
810 Reviews

810 Reviews of Lakeside Chevrolet - Service Center

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September 18, 2020

We have been dealing with Lakeside since our first We have been dealing with Lakeside since our first purchase in 2009. and then in 2014. We have been very pleased with the sales persons as we More

by KITREESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in service was very helpful.
September 17, 2020

I brought my 2015 Trax is for service. Found out it needed a new engine. They loaned me a vehicle to use and were very kind and informative as to what was needed. Thank you to Chad, the service crew More

by debmiller1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Kevin
September 15, 2020

Once again they found the issue and fixed it in a good amount of time. Thought the $125.00 fee to see that battery was bad is a little steep. More

by Cityboyjoe2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
September 10, 2020

The work was completed in a very timely manner. The man helping me was very courteous. He backed up my car so I didn’t have to walk as far to leave. One complaint—no Lakeside personnel were wearing masks More

by TONIREAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Good
September 05, 2020

They forgot to screw in my glove box after changing my cabin filter. But I really have liked my service dept. they are informative and friendly . More

by smathias1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shi'Ann Ellenwood
August 26, 2020

They took my engine apart without my consent and I asked for my car back a week ago. Still can't pick it up. They want the loaner back but I need my car put back and running the way I brought it in. More

by debmiller1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, Levin, Chad
Oct 05, 2020 -

Lakeside Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (574) 269-1666 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 12, 2020

Great service and friendly people. Service tech reminded me that I had the truck in four wheel drive which could cause unwanted wear and tear. More

by wiggins21
Recommend Dealer
Yes
Employees Worked With
Collin Bishopp
August 12, 2020

Never going back, the inside of my car now has dirty hand prints on head liner. Need to work on cleanness. Please talk to your employees about caring for customers cars. More

by Justicejon47
Recommend Dealer
No
Employees Worked With
John ?
Oct 05, 2020 -

Lakeside Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (574) 269-1666 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 11, 2020

From application, to signing the finance paperwork. this has been, by far, the best experience I've had. The staff is incredibly attentive, the service department was wonderful. I highly recommend Lakeside More

by cr9054
Recommend Dealer
Yes
Employees Worked With
Kyle Flumbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kuhn, Chad Penn, Shi'Ann Ellenwood, Collin Bishopp, Brian Stutsman, Alyssa Bolyard, Gary Klein
August 07, 2020

I was shocked when I walked in and no one was wearing a mask, even with the state wide mandate. That is my only complaint More

by JEFFHATFIELD15
Recommend Dealer
No
Employees Worked With
Michael Kuhn
Oct 05, 2020 -

Lakeside Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to hear that yours was not up to par. Please contact us at (574) 269-1666 to discuss your concerns, as your satisfaction is of utmost importance to us.