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Lakeside Chevrolet - Service Center

Warsaw, IN

4.2
810 Reviews

810 Reviews of Lakeside Chevrolet - Service Center

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March 31, 2022

Wouldn’t just look at the air filter had to do a whole ac inspection for $100+ or whole inspection cost for $150 where they sprayed the car with water to see where it leaked then told me the car was too old More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abbey Jetmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Was told on Friday cost for xmsn service was $250 made appointment for following monday. Cost was now $350!. $250 was too expensive to begin with. Will never use these liars and thieves again. More

by jamessmith108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abbey Jetmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lakeside Chevrolet responded

James, You were quoted $249 for a transmission service which was an accurate quote. When you arrived for your appointment you requested that we also change your transmission filter. Evan, who was your service advisor, informed you that it would be an additional $75 plus tax. You approved the cost and we installed the filter. You signed the repair order authorizing us to to do the work when you dropped off the car and you signed the receipt before you left. If the cost of the flush or the filter were too high you had every chance to tell us not to do it. Thank you for your business, have a wonderful day.

Mar 29, 2022 -

jamessmith108 responded

According to GM filter replacement is required for a full service!!!!

Mar 29, 2022 -

Lakeside Chevrolet responded

We offer our transmission services both ways, with or without a filter replacement. Some customers don't want to spend the extra $75 for a filter if it isn't needed. This is why we gave you the option and you chose with the filter.

Mar 29, 2022 -

jamessmith108 responded

You didn’t explain your companies definition of a xmsn service when I made the appointment only after I arrived! You also left the drivers window down! I will never ever recommend your company for anything! Took an hour and half to do a one hour(quoted) job. I had to go to the service desk to find out what was going on! Keep the extra $100.

March 29, 2022

Paid too much, for something they couldn’t fix, till dad told them what to do. More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Flumbaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ismir Fazlic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Fazlic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Duran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Probst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Jetmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shi'Ann Ellenwood, Brian Stutsman, Ron Blum
March 25, 2022

Warning light just two days before leaving on vacation. Lakeside fit me in and got me back on the road when another dealer told me it would be four days before they could even look at my vehicle. It was w More

by G Bigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbey Jetmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

The work began promptly at appointment time. The work was completed in a timely fashion. Staff was courteous an knowledgeable. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbey Jetmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Service time was two long, 1 hour and 15 mins. Service price was way to high! Double what It was last year and I used a $15 coupon. More

by dnarramore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abbey Jetmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Good experience with sales department and service department does a good job informing about what they are doing and why More

by kylekauffman913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismir Fazlic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Jetmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Stutsman
March 23, 2022

They are Fast, friendly and affordable. They have always been able to help me in store with all of my vehicle needs. More

by PMARKEY920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbey Jetmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan McDowell
March 18, 2022

Every person I have met has-been friendly and seem to be looking out for me. They have tried to get the best deal for me when I have a service problem. More

by jbgottadance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbey Jetmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan McDowell
March 18, 2022

It's diffently not the same place I did business with the last 20 yrs I know people and things change but I miss the old lakeside More

by TOPCAT343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbey Jetmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shi'Ann Ellenwood
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