Lakeside Chevrolet - Service Center

Poor communication. Misinformation regarding warranty. Not willing to accommodate and provide loaner vehicle. Poor performance of service dept. Misinformation regarding warranty. Not willing to accommodate and provide loaner vehicle. Poor performance of service dept. More

Had a new 2024 truck for 3 moths and been in the shop 3 times going on 4 and still haven't figured out the problem. And when in the shop leaves me without a vehicle for 2 days times going on 4 and still haven't figured out the problem. And when in the shop leaves me without a vehicle for 2 days More

Straightforward given the best scenario Prompt and what they do Very clean appearance in the shop they do Very clean appearance in the shop More

Kyle did his job in sales but any issue was was basically handle like we don't care and they showed it handle like we don't care and they showed it More

The guys were very upbeat and personable. Listened to me and were helpful in my decision to purchase my beautiful car. Listened to me and were helpful in my decision to purchase my beautiful car. More

It was Service and it was reasonable, and she took care of us She was great of us She was great More

I picked up my car and it was way more than they quoted, wasn't fixed, and the tech backed my car into another car. Was told I have to go get an estimate, but that they would pay for it. Was unbelievably aw wasn't fixed, and the tech backed my car into another car. Was told I have to go get an estimate, but that they would pay for it. Was unbelievably awful. More

It was good. Communication could have been better. I had to call for updates instead of being called. Communication could have been better. I had to call for updates instead of being called. More

Good job and friendly, very helpful She was very friendly,knowledgeable and helpful towards my service that was being performed. Some of the others in that area could use a more friendly attitude to friendly,knowledgeable and helpful towards my service that was being performed. Some of the others in that area could use a more friendly attitude toward customers. More

Great service I scheduled on my app for the first time and used points to pay and it all went so smoothly and used points to pay and it all went so smoothly More