Lakeside Chevrolet

Purchase of a vehicle Excellent service by our sales rep Teresa and finance person Shannon. Able to take car home same day. Great experience! Both the sales rep and financi Excellent service by our sales rep Teresa and finance person Shannon. Able to take car home same day. Great experience! Both the sales rep and financial consultant were helpful, calm, professional, friendly. More

Bad service They show open appointment times for service but this means nothing. Truck brought in for minor work windshield washer pump and stereo software update They show open appointment times for service but this means nothing. Truck brought in for minor work windshield washer pump and stereo software update. Appointment was at 9:30. Truck sat all day no work was done then when I got to the dealer and asked for my truck back instead of a rental car the service manager got an attitude. Just terrible. Would never bother with these people again. More

Hands down worst dealership experience of all time!!! I purchased a 70K mile/84 month, bumper to bumper/ $0 deductible warranty on a 2012 Cruze from another dealership. I took the car in for a power wind I purchased a 70K mile/84 month, bumper to bumper/ $0 deductible warranty on a 2012 Cruze from another dealership. I took the car in for a power window repair and was told that GM showed no such warranty; that I had to pay $225.00 out of my pocket to get it fixed, and that I could not get reimbursed when I provided them the warranty information at a later time.. When I asked about the warranty being purchased at another dealership in DFW area, they told me that they had contacted that dealership and that they had not sold this type of warranty in years!! Fortunately, I found my warranty card in my wallet and did not have to pay out of pocket. In the meantime, after I presented the warranty card, I was told that they initially did not find it because they had accidentally transposed the VIN!!! Puhleezz!! I also requested the driver side visor clip to be repaired. They told me that it was being ordered and that they would contact me when it came in. That was 10 months ago and I haven't heard a word since. When I call about this, I am told that it is still on back order. By far the most inept, rude service staff that I have ever encountered!! If necessary, I would drive to another state before I would EVER go there again. I am giving them 1 star because I can't give them zero stars!!! More

Worst dealership I had made serval attempts in years past to purchase a vehicle from lakeside. Once again I had a bad experience. Some guy named Chris who was apparent I had made serval attempts in years past to purchase a vehicle from lakeside. Once again I had a bad experience. Some guy named Chris who was apparently the sales manager on duty, I guess he was ready to go home when he came in to our cubicle and decided to tank the deal that we were working on. He said we were wasting his time. What an idiot! More

Great service! The service center at Lakeside Chevy was fantastic. Our truck had a recall that needed fixed. The guys at Lakeside had us in and out in no time. Th The service center at Lakeside Chevy was fantastic. Our truck had a recall that needed fixed. The guys at Lakeside had us in and out in no time. They were friendly, professional, and very knowledgeable. More

Drove an hour to get there because they were the cheapest place, cost me 350 to fix what was supposedly wrong with my car and to have the front end aligned. They told me that one thing was wrong verbally, an place, cost me 350 to fix what was supposedly wrong with my car and to have the front end aligned. They told me that one thing was wrong verbally, and printed another on paper, and also printed on paper that I was complaining of my car doing one thing, when I said it had a totally different issue. Drove off and quickly realized the problem was still persisting and had not been fixed and my car was still pulling hard. Before I even went home I stopped at a Tuffy's and they did a full inspection and found the real problem and also showed how badly out of align my car was. Called lakeside back and they told me to bring it back in. Instead of checking the paperwork over the phone and telling me there's nothing they could do and that the car was aligned when it left their shop, they waited til I got there an hour later and had the paperwork WAITING ready to show me that it WAS in fact aligned, and that it must have fallen back out of alignment on the way home. I'm not buying that. So instead of taking an hour of their time to correct the problem and make their customer happy, they decided to argue with me how my front tires are wore so bad that it messed up the alignment in an hour drive (even though I've had THREE different car shops tell me my tires aren't bad enough to do that, and multiple random car people tell me that as well). And if my tires were so bad and the cause for the problem of my car why didn't they tell me that when they did the inspection, instead of waiting to print it on the invoice AFTER they charged me 350, and then STILL didn't go over it with me, just collected their money and sent me out the door. I also never got a print out or even shown my alignment. I was originally quoted 70 dollars for labor, and it ended up being 200 for labor! They clearly miss the details and show a lack of genuine care for their customers, and you truly get (OR DON'T GET) what you pay for. Instead of taking an hour of their time to make a customer happy and stand behind their work, they wasted 2 hours of mine driving there and back, and i was sent home angry, resulting in this terrible review. More

My 2005 Malibu Maxx was into Lakeside Chevrolet in Warsaw, In. for service 10/31/07 and they replaced my steering column due to my electric power steering failure. On December 10, 2007 General Motors Warsaw, In. for service 10/31/07 and they replaced my steering column due to my electric power steering failure. On December 10, 2007 General Motors began notifying all 2005 Malibu owners of a GM issued Service Bulletin concerning all 2005 Malibu autos with a reimbursement claim form if repairs were done and/or a 7 year warranty on the steering column if it had not failed yet. Today is January 4, 2008 and I have not heard from Lakeside Chevrolet about the Service Bulletin. Considering it was only 10 days from my service until GM started mailing owners directly, I believe Lakeside had the service bulletin at the time of my power steering failure and charged me for repairs anyhow. More