Lakeshore Chrysler Dodge Jeep RAM

I went in.. I went in to just check out a car that I had been interested it. My salesman was Steve Harris and I think he ROCKED!!!! ZERO pressure to purchase. I I went in to just check out a car that I had been interested it. My salesman was Steve Harris and I think he ROCKED!!!! ZERO pressure to purchase. I told him exactly what I had to spend and he said he'd go work some numbers and see where we were. He cam in almost two thousand LESS than I was willing to pay!! Love the car, the dealership and the stFf!!! More

Service at Lakeshore Chrysler Dodge I want to Lakeshore Chrysler Dodge to purchase a car. The service I receive was amazing. I would recommend this dealership to anyone. AWESOME!!!!!!!!! I want to Lakeshore Chrysler Dodge to purchase a car. The service I receive was amazing. I would recommend this dealership to anyone. AWESOME!!!!!!!!! service. More

Sales experience This is the 3rd Dodge Ram I have purchased from this dealership and the experience has always been good. The only thing I am puzzled about is why I di This is the 3rd Dodge Ram I have purchased from this dealership and the experience has always been good. The only thing I am puzzled about is why I didn't qualify for the loyalty discount. The truck I traded in was purchased at this dealership as well as the one I owned before that. More

Great Everything was great except the price, car sticker price was 22000.00 by the time I left the dealership it was 28000.00. Other than that everything wa Everything was great except the price, car sticker price was 22000.00 by the time I left the dealership it was 28000.00. Other than that everything was excellent. More

Rob Johnson at Lakeshore Chrysler My salesman was Rob Johnson at Lakeshore Chrysler. Rob and Lakeshore are the best of the best. Rob was friendly, knowledgeable, and most importantly h My salesman was Rob Johnson at Lakeshore Chrysler. Rob and Lakeshore are the best of the best. Rob was friendly, knowledgeable, and most importantly honest. I felt like I got first class treatment the entire time I was there. From when I first arrived all the way until I left in my new car I knew I was doing business with a professional. I got a solid, fair deal on my trade in and a good deal on my new purchase as well. I would highly recommend doing business with Rob and Lakeshore. I know I will go nowhere else for a new or used auto purchase! More

Had a great purchasing experience at lakeshore. Bob Johnson, Sales Rep and the parts guy and service guy were prompt and responsive. They worked with me on a great deal and had the Ram truck serviced, Johnson, Sales Rep and the parts guy and service guy were prompt and responsive. They worked with me on a great deal and had the Ram truck serviced, cleaned and ready to go in no time. I will buy again from this dealership. More

All around great team Service, maintainence, and sales All around great team Service, maintainence, and sales desk. Great price and they even covered the cost of my rental car while my jeep had work done All around great team Service, maintainence, and sales desk. Great price and they even covered the cost of my rental car while my jeep had work done to it. More

I was recommended to go here and I drove my 1998 Toyota Rav 4 for a trade in, they offered $300 and it was very low, but they knew I was in a bind, so I will take the hit on that. I purchased a 1997 Nissa Rav 4 for a trade in, they offered $300 and it was very low, but they knew I was in a bind, so I will take the hit on that. I purchased a 1997 Nissan Altima with 53,000 for $4000 cash. The next day the car started jumpping and dieing so I came back and they said yes it is having issues, but the car is now mine and they don't offer any returns. I did not ask for a return, just fix the issue. They did not want to work with me and the manager was only interested in watch TV and I was just being a pain. The next day I came back because the car died 3 times and almost cause a wreck. They did not even give me an option to have their service department fix the problem and me pay for it. It was more like I was a problem and I just needed to leave. They are only interested in money and not any kind of customer service. I would not recommend anyone spending anything with them. I sure would not want anyone else to have to go through what I have went through with them. More

I came to Lakeshore in Slidell looking for a car for my girlfriend. Timmy helped me find the car she wanted in the exact color, and it had all the bells and whistles. The buying process was very easy, and girlfriend. Timmy helped me find the car she wanted in the exact color, and it had all the bells and whistles. The buying process was very easy, and they gave me all of the information necessary to make me feel comfortable about making the purchase. This is not the first car I have bought, but it was the most pleasurable experience I have had with a car dealership to date. I ended up getting a brand new white Kia Optima SXL with leather interior. I drove a few cars other than the one I ended up buying and Timmy was very helpful and told me to take my time because it was an important decision. I just felt very welcomed and never rushed. The finance part of the sale was very straight forward and where I have felt confused in the past with a bunch of legal jargon, they explained everything to me in a very clear manner making sure I understood all of my options without being pushy. Overall it was a great experience and I am very happy with the purchase! Sincerely, Michael Lagasse More

Horrible experience with jeep service. After 1157.00 repair to replace valve body of transmission, I went to start car and within 1 min, the same issue "trans over temp" came on and transmission reving/ repair to replace valve body of transmission, I went to start car and within 1 min, the same issue "trans over temp" came on and transmission reving/ blowing trying to cool down. The tech came into waiting area laughing. When I told him he looked happier than me, he said he forgot to reset code after repair. After leaving dealer, it came on again before I got home. Brought back to recheck because this was ongoing over weekend. By that aftrnoon, the service advisor called and said they had not id'd prob yet, and although they normally don't do this, they called enterprise and arranged a rental. The next late afternoon the svc advisor called again to say it was now the powertrain control modue that was problem and wud be 600 to fix. They said part was r ush ordered thurs and wud beready by fri. I called fri, sat and mon and left msgs without return call. On tues I called and left voicemail for service mgr who called back and said part just came in and vehicle shud be ready first thing in morning. I called the next morning and finally got a retun call voicemail at 345.....while I was asleep for my nightshift. I called back at 430 and was told to come get vehicle and repair complete. I told them I had to leave for work and wud be there in am when I got off. He did say that would be fine because it would only cost them 30 for another day rental. I asked him questions abt repair and told him I felt that 1st repair was misdiagnosed and not needed and was feelingtaken advantage of. He said well we did give u a rental as c oncession and he wasn't the person who took care of this issue with me so he wasn't sure abt issues. Tambra, oringinal service advisor, was very friendly, but neglected to fill everybody in before she went on vacation. I asked if there was a general mgr I cud speak with. I left voicemail for Allen, service director and told him my concerns. When I went to dealership to pick up, I asked to speak to director and went to his office. He was condescending and proceeded to tell me that his master mechanic did everything right. When I told him abt him saying he just forget to reset code.......by the way, my paerwork said no codes found.....he continued on the same path of conversation until I got frustrated and told him I was ready to leave, would never buy another jeep. I was ready to pay at cashier when he stated that I would be responsible for the rental fees paid to rental co. I loudly told him that I was absoutely not paying that too and went back to his office. He called enterprise and asked if they were instructed any details. They were only told by tambra to bill to dealer. He then said that he would allow that as a courtesy and gesture of good will. I am so pissed! I feel taken advantage of and will never deal with them again! I would never recommend this vehicle or dealership to anyone and will be trading for another very soon. More