Lakeshore Chrysler Dodge Jeep RAM

My sales associate Dominick was very knowledgeable about the vehicle I was looking at purchasing. Anything he didnt know, he would make sure to find out. I ended up building a custom model and he walked me the vehicle I was looking at purchasing. Anything he didnt know, he would make sure to find out. I ended up building a custom model and he walked me through the process to make sure I got exactly what I wanted. I would highly recommend working with him if you are looking at purchasing a Jeep! More

Had a real good experience at this dealership. Percy was a big help in allowing me to test drive and truly decided what car I wanted. Also financing manager Dwayne worked real hard to get me a comfortable m a big help in allowing me to test drive and truly decided what car I wanted. Also financing manager Dwayne worked real hard to get me a comfortable monthly price and interest rate. Definitely looking forward to doing business here in the future. More

I'm sure this review will fall on deaf ears. Beware of unbelievable high service charges. I was told my thermostat needed to be replaced after I witnessed a engine light warning. After a $ 700 an 5 hr unbelievable high service charges. I was told my thermostat needed to be replaced after I witnessed a engine light warning. After a $ 700 an 5 hr labor charge service I discovered this service was actually a $95 part and an hour labor at the most. Beware of false deceiving service. I was also told my engine needed to come out to replace thermostat. That was a lie. I would hope to receive some refund but that's wishful thinking. Spread the word please. Like a doctor's call, get a second opinion. More

I was very pleased with her performance she was polite and very kind I would recommend her to anyone looking to purchase a vehicle t and very kind I would recommend her to anyone looking to purchase a vehicle t More

Excellent customer service and HIGHLY recommend! I had absolutely no intentions of purchasing a vehicle when I drove onto Lakeshore Chryslers lot. However, thanks to Taylor Harrell, I was able to buy my D absolutely no intentions of purchasing a vehicle when I drove onto Lakeshore Chryslers lot. However, thanks to Taylor Harrell, I was able to buy my DREAM MOM CAR! I was so hesitant to make my first big purchase but Taylor reassured me and made me feel confident in the vehicle I was buying. She went above and beyond to ensure I understood how to navigate all the new technology that comes with my vehicle. What sets her apart the most is her confidence and friendly personality. She is one of the best sales representatives I have ever met! In addition to the great customer service Taylor exhibited, her co-worker Bruce, also proved to be incredibly helpful in purchasing my vehicle. He was able to guide me through the entire financing process with complete ease. Overall, my entire experience deserves more than 5 stars! More

The salesperson Sean was very knowledgeable and honest . He was very courteous and took his time with my car buying decision . Dealership was very clean He was very courteous and took his time with my car buying decision . Dealership was very clean More

GREAT GREAT GREAT GREAT GREATGREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT. GREAT SERVICE GOOD INVENTORY THANK YOU FRANCES FOR ALL OF GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT. GREAT SERVICE GOOD INVENTORY THANK YOU FRANCES FOR ALL OF YOUR HELP. More

Salesman Ogie was very nice. Showed cars without high pressure. Every aspect of car purchase was smooth and professional. Our second Jeep purchase from them. pressure. Every aspect of car purchase was smooth and professional. Our second Jeep purchase from them. More

They took great care of me. I was pressed for time and they got me out quickly. I was able to order a car and have it ready and delivered at the time I needed. they got me out quickly. I was able to order a car and have it ready and delivered at the time I needed. More

I know it is my fault because I ‘signed here’ without reading the mounds of paperwork I was handed (lesson learned) but the fact that a theft protection package (something that is covered with my auto in reading the mounds of paperwork I was handed (lesson learned) but the fact that a theft protection package (something that is covered with my auto insurance) was slid in there without anybody ever even mentioning it to me is offensive and disgusting. That $125 charge ruined the entire experience for me. It’s only $125 but it is the principal of it to me. I guess they don’t believe in their product enough to offer it to the customer and let them make an informed decision so sliding it in the mounds of paperwork is how they sell it. More