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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,797 Reviews

1,797 Reviews of Lakeland Volkswagen - Service Center

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March 20, 2023

I was advised if all the services that was going to perform . More expensive then I anticipated, but the car is in good working ordered. More

by TishMcCormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not speak to any of these people
March 19, 2023

They repair they said I needed I went to another dealership and it did not have any leaks. They lied to be I have bought 4 cars here but I guess I will have to find another dealership to do busine More

by HAMMER.CHARITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
March 18, 2023

The mechanics work hard and do a great job. The service dept. Is very professional and kind. Matt is very knowledgeable and good.. The dealership is honest and I will be back! More

by friendscarpediem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
March 17, 2023

Great place to get your vehicle serviced. They kept me updated every step of the way More

by spunknlazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
March 16, 2023

The staff is great in and out and keep you informed of what was going on with your car. More

by AngelaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
March 16, 2023

I have had my Atlas Cross Sport brought back 6 times for speaker issues. For all of my issues they offered to put some gas in my tank. They put a 1/4 tank of gas. After 6 trips back to rectify an issue that More

by jruss1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2023

Hello good afternoon, I had no problems with service. I was in and out. But I was charged $140 dollars for an oil change. That's ridiculous, the highest I ever paid actually. I think that's a bit much. I More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ruiz
March 09, 2023

Kaitlyn and Matthew are the best! ! I Wouldn’t trust anyone else with servicing my Volkswagen! More

by eejitslayer2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
March 09, 2023

To slow and too expensive. Took 2 hours plus for an oil change and cabin filter. More

by MPESCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
March 08, 2023

It took just about as long as I expected and given for a time estimate. More

by samwiitala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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