Lakeland Volkswagen - Service Center

This location has Very friendly service. The entire setup is very efficient and customer friendly. The entire setup is very efficient and customer friendly. More

Here at Lakeland, Matt is my go to guy in service! He assures when I come in its exceptional turnaround time. He assures when I come in its exceptional turnaround time. More

Terrible pricing! No priority to make things logical and convenient for the customer. Confusing bait n switch billing. No priority to make things logical and convenient for the customer. Confusing bait n switch billing. More

I visited lakeland Volkswagen to get my sun visor fixed and the team was very helpful and timely. Becky and Ashley were so helpful and they made my visit super pleasant! and the team was very helpful and timely. Becky and Ashley were so helpful and they made my visit super pleasant! More

Cash after every time I have been there, my issue has been resolved quickly and without trying to sell me additional Services just for the sake of selling them. This last visit, the part I needed for my been resolved quickly and without trying to sell me additional Services just for the sake of selling them. This last visit, the part I needed for my car was out of stock, but they got it in stock quickly and scheduled me for the appointment to make the repair as soon as I could be scheduled. More

I've been disappointed with the service of getting a tire changed. And the lack of communication with the dealership. Next time I will be sure to write down a log of the dates, times, and the employees, just changed. And the lack of communication with the dealership. Next time I will be sure to write down a log of the dates, times, and the employees, just to do a better job of filling this out. I didn't complete the last survey because I didn't have anything nice to say but this time was bad too. More

Anthony was great and efficient in communicating what can be done for the car. He also really goes the extra mile to make sure you’re taken care of so you can look over your options. Thanks Anthony! be done for the car. He also really goes the extra mile to make sure you’re taken care of so you can look over your options. Thanks Anthony! More

I was not pleased with my last visit and most likely won't be back... won't be back... More

I've run into several issues recently. Bottom line is that I've sent my daughter in (it's her car) to have work done and I feel she is being misled. We asked for new tires -would always Bottom line is that I've sent my daughter in (it's her car) to have work done and I feel she is being misled. We asked for new tires -would always assume they were the tires we had - we were quoted one price and then they put totally different and more expensive tires on. She also went in for an oil light and they drained her brake lines - even though we had just had her brakes replaced a few months back - where they should have bled them. It's a constant barrage of add ons and extras without a real feedback and discussion on what we're getting for the money. Will be looking at other options going forward. More

Excellent service! They got me right in and took care of my vehicle recall issue within a day. They got me right in and took care of my vehicle recall issue within a day. More