Lakeland Volkswagen - Service Center

Service fine. Customer service fine. Look forward to doing business again soon. Maybe I will buy a car sometime Customer service fine. Look forward to doing business again soon. Maybe I will buy a car sometime More

I love my dealership. It’s bright and happy place. Very knowledgeable. Enjoy the employees It’s bright and happy place. Very knowledgeable. Enjoy the employees More

The staff were courteous and the work was done without any problems. Battery needed to be replaced. Cost was much higher than I expected. any problems. Battery needed to be replaced. Cost was much higher than I expected. More

I gave you an excellent. I will not write a fifteen word note so stop! I will not write a fifteen word note so stop! More

Incompetent staff and bad service. 12/7/2022 I went for a 60k service and it took 2.5 hours. Turned out that they left the key from our car in other’s customer car what had already 12/7/2022 I went for a 60k service and it took 2.5 hours. Turned out that they left the key from our car in other’s customer car what had already left and they weren’t able to reach him out. But no one told us about this, they just kept us waiting, trying to contact that client during this time. I didn’t have time so we left without our car. For the inconvenience of missing our key they paid our oil change service. But the next day an oil leak was discovered, it was Sunday and I had to stay at home all day because I wasn’t able to use the car. We had to come back on Monday 12/12/2022 to fix the leak. After the oil change and 60k check up our computer was not reset and still showed "return to service in 60 days" and “oil change in 5000 miles”. You literally have to check everything and ask them to fix. If I didn’t notice that I had to be back in 2 months. Guys I have life, my schedule and I can’t spend day after day to come to you just because you can’t make your job from the first time. I wouldn’t recommend this service to anyone and will avoid it in the future. More

This dealership and Matt my service advisor always provides outstanding customer service. I always feel safe and confident in my VW because of this outstanding team. provides outstanding customer service. I always feel safe and confident in my VW because of this outstanding team. More

The service here is great, the costs to do repairs is a little high but the staff is knowledgeable and very helpful. little high but the staff is knowledgeable and very helpful. More

I’ve been working with Lakeland VW now for three years and every visit I’m impressed by the competence and completeness the service center has cared for my auto services. Keep it up! and every visit I’m impressed by the competence and completeness the service center has cared for my auto services. Keep it up! More

Communication is great and the information provided is helpful to decide what to do and what's important helpful to decide what to do and what's important More

They always do a great job fixing my car. Most time they are very quick to get you back on the road. Most time they are very quick to get you back on the road. More