Lakeland Volkswagen - Service Center

It took over 2 and a half hours and we were an early appointment. I was told that you were going to fix a recall ed air bag too. I called to verify it the day before and was told yes it was going to be appointment. I was told that you were going to fix a recall ed air bag too. I called to verify it the day before and was told yes it was going to be done and you didn't have the part to do the replacement. Very disappointed that someone told me wrong or should I say lied to me. More

I was in for service. Got me in and out and Kaitlyn is always amazing!! Got me in and out and Kaitlyn is always amazing!! More

Professional, polite, informative and gets the job done in a timely manor. Katlyn kept me informed of the status and as the repair got to the end, she gave me a more accurate time of completion. 5-stars! in a timely manor. Katlyn kept me informed of the status and as the repair got to the end, she gave me a more accurate time of completion. 5-stars! More

Great service and friendly people. Welcoming and clean dealership. They made sure I had everything I needed while waiting and once finished went over everything about my vehicle. Will Welcoming and clean dealership. They made sure I had everything I needed while waiting and once finished went over everything about my vehicle. Will be going back for service. A+ More

The service dept was very efficient in helping me get my car towed in and serviced. They kept me appraised of the status of my car during this 3 day ordeal car towed in and serviced. They kept me appraised of the status of my car during this 3 day ordeal More

Listened and communicated updates and was very attentive to all our requests She always greets me with a smile to all our requests She always greets me with a smile More

Listened and communicated updates and was very attentive to all our requests She always greets me with a smile to all our requests She always greets me with a smile More

Friendly and speedy, they got me in and out all in the same day. They were informative and answered any questions I had. same day. They were informative and answered any questions I had. More

Took my Atlas in for a quick recall. Was in and out in approximately 25-30 min. And that was including a complimentary wash. Was in and out in approximately 25-30 min. And that was including a complimentary wash. More

Very professional! They took care of me and my car in a very professional manner, and the car service was completed with great quality. They took care of me and my car in a very professional manner, and the car service was completed with great quality. More