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This rating includes all service center reviews, with more weight given to recent reviews.
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1,671 Reviews of Lakeland Volkswagen - Service Center
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July 20, 2023
The customer service and mechanics are extremely knowledgeable. I appreciate the follow up to make sure you are completely satisfied. knowledgeable. I appreciate the follow up to make sure you are completely satisfied. More
by FELDPEOPLE
Verified Customer
July 20, 2023
Easy to make appointments, great office stuff. Resolved problems quickly, good mechanics. Provided with information from the start to finish. Resolved problems quickly, good mechanics. Provided with information from the start to finish. More
by pietrovaj
Employees Worked With
Ashleigh Hernan
July 19, 2023
Matt is great to work with, and the service department seems to care about keeping my car going. seems to care about keeping my car going. More
by RSCHREK8
July 15, 2023
Dealer suggested that air filter should be replaced when a new one was installed 2 days before. They suggested additional work that did not need to be done. Will net be returning to this dealer for any a new one was installed 2 days before. They suggested additional work that did not need to be done. Will net be returning to this dealer for any work. More
by HENDERSON.TOMMY
Employees Worked With
July 15, 2023
Always knowledgeable and resolve issues in a timely manor or will seek a solution for any issues or will seek a solution for any issues More
by DSE1991
Employees Worked With
July 15, 2023
I highly recommend this service center! My work was approved and done before my maintenance agreement ran out! It was a bonus to me to see that they washed it and cleaned up the dash before My work was approved and done before my maintenance agreement ran out! It was a bonus to me to see that they washed it and cleaned up the dash before I picked it up! THANK YOU LAKELAND VW!✨🎉✨ More
by bawygant
July 13, 2023
Over charging for repair - 2300 over 1300 at 2 other shops - The car has been a nightmare - Germans can’t make reliable cars no more ? shops - The car has been a nightmare - Germans can’t make reliable cars no more ? More
by Cfyan76
July 13, 2023
I really enjoyed the service that I get from this Volkswagen in Lakewood and I do plan on bringing my car back there for service Volkswagen in Lakewood and I do plan on bringing my car back there for service More
by yvette922
July 09, 2023
The service tried to do FRAUD with a service than my card didn't need didn't need More
by America Rodriguez
July 07, 2023
Excellent work, I always take my car there, very fast and don’t push extras don’t push extras More
by Kevin
