Lakeland Volkswagen - Service Center

Lakeland VW has always had top notch service and I will continue to buy and get my car serviced there; however, this time around there was some mistakes done by the technician, which I was able to fix on m continue to buy and get my car serviced there; however, this time around there was some mistakes done by the technician, which I was able to fix on my own. The issue being the incomplete installation of the cabin filter. I would not have noticed if not for a plastic covering left in the glove box. After identifying the piece and locating the cabin filter location, I noticed that the cabin filter was not installed correctly. I fixed the issue but I feel that the technician needs to slow down and be aware of incomplete work. More

Comfortable Welcoming, as soon as I entered, i was greeted and was helped out, and guided to where I needed to go for my service, got done in about 2 hours for an oil change and recall greeted and was helped out, and guided to where I needed to go for my service, got done in about 2 hours for an oil change and recall More

My service advisor was fantastic! The services (oil chg/tire rotation) took 2 hours, which is way too long, and the charge for tire rotation is ridiculous... $55??? Are you kidding? T The services (oil chg/tire rotation) took 2 hours, which is way too long, and the charge for tire rotation is ridiculous... $55??? Are you kidding? That's max $20, maybe $30 service, and that's pushing it. So unfortunately, I will not be back to your dealership. More

Quick and efficient, friendly service They were able to communicate effectively and provide a positive experience during my service communicate effectively and provide a positive experience during my service More

They're friendly and professional, and I'll be bringing my car back. Instead of driving all the way to Brandon. my car back. Instead of driving all the way to Brandon. More

Service and communication was great and timely, but had to leave without the car getting washed because there was a 30 minute wait for it. to leave without the car getting washed because there was a 30 minute wait for it. More

I had a wonderful experience. Everyone was so friendly and professional. I definitely recommend to everyone for all their vehicle needs and wants. Everyone was so friendly and professional. I definitely recommend to everyone for all their vehicle needs and wants. More

Ashleigh helped make sure my car was taken care of friendly and professional Good service friendly and professional Good service More

Excellent work and customer service thank you so much for everything for you good work everything for you good work More

It took over 2 and a half hours and we were an early appointment. I was told that you were going to fix a recall ed air bag too. I called to verify it the day before and was told yes it was going to be appointment. I was told that you were going to fix a recall ed air bag too. I called to verify it the day before and was told yes it was going to be done and you didn't have the part to do the replacement. Very disappointed that someone told me wrong or should I say lied to me. More