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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,671 Reviews

1,671 Reviews of Lakeland Volkswagen - Service Center

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August 12, 2023

Scheduled service oil change which was told would take an hour instead took over 3 hours would not recommend More

by JIMV_ARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

The service is exceptional and the staff is very professional and kind. Would highly recommend. More

by fedow00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

I drive from Brandon for the exceptional service I receive at Lakeland Volkswagen. It’s always a great experience. More

by Opalwint77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

I have the same advisor every time I’ve come and he is always efficient which I appreciate! He remembers me when I call and/or come in to drop off or pick up my car. I pull my car in and someone meets me More

by alana.goff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I've never had bad service at Lakeland VW yet. Kaitlyn was great, kept me posted with updates on my service call. More

by pjmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I came in for oil and filter, fuel filter, and all air filters replacement. Also decided that it had been 5 years since my last battery was installed so I had it also replaced. All work was performed prof More

by NRABOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Great Service, Awesome Staff, Friendly and Knowledgeable I will continue to take my Beetle in for service at Lakeland Volkswagen. Thank you for all the wonderful experience!! More

by klcphotography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Been back 3 times! Hiram is the best. We will return again and again. Thank u More

by sharon.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Nice workers and very detailed, clean building service was great I would recommend them to family and friends More

by pauladeford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

The only reason we had to come back again was because the repair was done incorrectly the first time. Can't say I'd recommend the service here but it's the only volkswagen dealer in the area. More

by AMBERCOLOREDREAMS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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