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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,671 Reviews

1,671 Reviews of Lakeland Volkswagen - Service Center

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September 24, 2023

Everyone was very courteous, and our repairs were done sooner than expected! The waiting room was very comfortable too! More

by lynnulaner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

It was a courteous and friendly interaction with all the staff. My car was. Ready within couple days as they did not stock the part it needed. Good service over all More

by epolitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh
September 21, 2023

Took care of me right away without having an appointment. Gave me a quote on tires. More

by rjyaffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

The dealer improved since last visit. Revamped waiting room, better communication from the assigned person More

by asaidac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name tag
September 20, 2023

Worst service. Literally will never buy a Volkswagen again . This is my second car with you guys More

by kaittt817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

They are courteous and knowledgeable when helping the customer understand the service or repair recommended. More

by zzzerker77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

You schedule you appt. at your convenience and the work is thoroughly completed within a reasonable timeframe More

by DIANE.KOULOGIANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Highly recommend this service department. Organized, communicative, friendly and competent. One of the best experiences with a VW service department in my opinion. More

by kimberlybaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh in service
September 17, 2023

Everything was awesome everyone was so nice. It was very clean and inviting. Will definitely return More

by smileigh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

The lady that helped me was very nice and informative. I appreciate the accurate timeframes given. More

by bjefferson39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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