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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,671 Reviews

1,671 Reviews of Lakeland Volkswagen - Service Center

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October 19, 2023

Ashley is The best is all I can say she is very helpful ask for her More

by biscutbutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Maldonado
October 18, 2023

Very nice. They were quick on the service which was very nice. They explain why I needed a couple of things done which I greatly appreciate. More

by ohwow52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

I have bought 5 new vehicle from this dealership and will not go back. Worst experience at a car dealership. Called service manager was horrible made situation worse. Tried to call someone else to notify the More

by SCOTT.TAYLOR922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Dealership over charges for services. Simple fixes that shouldn't have hidden charges. Cost per hour of labor is not readonable. More

by mr23sgte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

This dealership is so awful to work with I traded the vehicle in elsewhere just so I wouldn’t have to deal with their service department anymore. More

by NICKTOADVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Eeverytime I have needed service at this establishment it has been a very seamless and comfortable experience. Thank you! More

by SLOPPYINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

The less said the better. Overall very bad experience!!!! Lesson learned! Beetle owners beware for sure. More

by lawdu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Ashleigh is great and I really appreciate all her help with everything. Thanks again for the help! More

by nahten5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh
October 12, 2023

good communication and friendly attitude with timely service for my ID.4 Thanks for a nice experience. More

by VALDI1941
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Easy to work with and took good care of our vehicle while it was in service More

by torilehman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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