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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,844 Reviews

1,844 Reviews of Lakeland Volkswagen - Service Center

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May 17, 2025

First time I took my car to be fixed for the for your phone and the airbag . experience there at the first time was great. More

by betsy.lopez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 19, 2025 -

Lakeland Volkswagen responded

Hi Betsy, Thanks for trusting Lakeland Volkswagen with your car repairs for the first time! We’re glad your experience was great and hope to keep providing you with excellent service.

May 16, 2025

Great service, they make sure to give you all the details, offer you drinks, and try to get you on your way as quick as possible. More

by MTGforLIFE1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 17, 2025 -

Lakeland Volkswagen responded

Thank you for the wonderful feedback! We're glad our team provided detailed service and made you comfortable while getting you back on the road quickly. We appreciate you choosing Lakeland Volkswagen!

May 15, 2025

Honest and sensible diagnostic of problems I had with my car. Repairs made were expert. I’ll be back for oil change. More

by Salwocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 16, 2025 -

Lakeland Volkswagen responded

Hello, and thank you for sharing your experience! We’re happy to hear our team provided an honest diagnosis and expert repairs. We look forward to helping you with your next oil change at Lakeland Volkswagen!

May 15, 2025

Fixed problem with check engine light Kept me informed on progress of repair. Treated me with respect More

by STABILE64
Recommend Dealer
Yes
Employees Worked With
Ashleigh
May 16, 2025 -

Lakeland Volkswagen responded

Hello, and thank you for sharing your experience! We’re happy we could resolve the check engine light issue and keep you updated along the way. We appreciate your trust in Lakeland Volkswagen!

May 14, 2025

Service is always fast and the service advisors are very courteous and helpful. Even if they have to keep the car a while they are upfront and honest about it. The techs go to every length to repair what is More

by dwilliams3561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 15, 2025 -

Lakeland Volkswagen responded

Thank you for the thoughtful feedback! We're glad to hear our service team continues to provide prompt, honest, and thorough care for your vehicle. It means a lot to know you trust our advisors and technicians at Lakeland Volkswagen—we appreciate your continued loyalty!

May 13, 2025

I was pleasantly surprised when I brought my Audi SQ5 in for service. Not only did they diagnose the car throughly, they provided great service. I will definitely recommend this dealership to my family and More

by majorarmymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 14, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We're glad our team at Lakeland Volkswagen provided the honest and thorough service you deserve. It's great to know you felt confident and well taken care of—we appreciate your recommendation!

May 13, 2025

The staff is very friendly and went out of their way to accommodate me and make sure I was happy. They kept me updated throughout the process. More

by candacepfeiffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 13, 2025 -

Lakeland Volkswagen responded

Hi Candance, thank you for the kind words! We're happy to hear our team kept you informed and made your experience a great one. We appreciate your visit to Lakeland Volkswagen!

May 10, 2025

Service and Advisors are always awesome! They are the reason I always go there for servicing my cars! Ashley Kaitlyn and Saul and Dan the head mechanic are the best More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 12, 2025 -

Lakeland Volkswagen responded

Hi Lou, thank you for your kind words! We’re so happy to hear that you’ve had consistently great experiences with our team. Ashley, Kaitlyn, Saul, and Dan will be thrilled to hear your praise. We appreciate your loyalty and look forward to continuing to serve you and your vehicles!

May 09, 2025

Ashley and Katlyn always do a great job keeping me updated on my service calls and on the progress of my service. More

by pjmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hernann, Hiram Mendez Mounier, Katlyn Oldham
May 10, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We're thrilled to hear that Ashley and Katlyn consistently provide you with great service and keep you informed. We truly appreciate your trust in us!

May 09, 2025

Just great overall. I feel like I matter and that I'm actually going to get taken care of. Great service all around! More

by Mike55
Recommend Dealer
Yes
Employees Worked With
Ashley and saul
May 10, 2025 -

Lakeland Volkswagen responded

Thank you, Mike! We're so glad to hear you had a great experience. Providing excellent service and making sure you feel valued is our top priority. We look forward to taking care of you again in the future!

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