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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,670 Reviews

1,670 Reviews of Lakeland Volkswagen - Service Center

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January 12, 2024

Tried to rob me Tried to rob me and then we I decided not to do the service offered a discount that was still robbery More

by davidharman1997
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

It was good very professional, service was great but my service light was never reset it More

by melvinruiz97
Recommend Dealer
Yes
January 12, 2024

Overall Good experience. A little pricey but awesome amenities like shuttle service make me a happy customer. More

by collosaltv
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

They are always friendly, even if not always the best with communication. They are consistently pleasant, and the work they do is great. More

by michael.cathey
Recommend Dealer
Yes
Employees Worked With
Ashley
January 12, 2024

It was horrible. The service consultant was only interested on selling me a wheel alignment that I did not need More

by captaincfi
Recommend Dealer
No
January 12, 2024

Good Dealer was prompt and thorough, always strives to satisfy the customer Would highly recommend this dealer More

by matthewscj
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

Every time I have to come in for service everyone is professional and gracious. Amazing service and people More

by damon.blue
Recommend Dealer
Yes
January 12, 2024

It was very good! They were able to do my oil change and recommend maintenance for the car More

by flsunshine7853
Recommend Dealer
Yes
Employees Worked With
Ashleigh
January 12, 2024

Excellent service. What ever you are paying the service personnel is not enough. Thank you More

by clynebuchanon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Wasn't the usual personnel as it was close to the holidays so I didn't really get the same warm customer service feeling that I usually get from the regular employees. More

by scottbdickie740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed and never seen the person before.
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