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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,670 Reviews

1,670 Reviews of Lakeland Volkswagen - Service Center

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January 12, 2024

About 6 months ago I spent over $2000 to repair my car for an oil leak. A couple weeks ago, I took my car back in for the same issue. They did over $1000 worth of services and repairs on my car before tel More

by kellenmvigna
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

Bad experience with the dealer and Volkswagen car Bad experience with the dealer and Volkswagen car I'm don't bye any Volkswagen nobody resolve my situation More

by melvinbruno66
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

Great customer service. Lakeland Volkswagen has aleays been a go to dealership for me. Not solely its convenience, their customer service is top notch. More

by FANOUTCHYPLAISIVAL
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

It was awesome. Things were done in a timely manner. Everyone was very friendly. Love More

by ak.roberts
Recommend Dealer
Yes
January 12, 2024

they did the things I asked for. its so awesome I got good feedback on what should fixed first on my car More

by Lecome2001
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

Fast service and nice people Explained everything clearly and didn't try to upsell anything during our first service More

by rick.hartung
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

It was much better than the previous visit. She made up for mistakes made by the previous people. Katlyn made the visit a pleasant experience. More

by baymo95
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

I wasn't notified about the service of my vehicle and I had to call at 4:30 to find out it wouldn't be done today and they held it for an additional day. Inconvenient but it is what it is. More

by MWHITT17
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
January 12, 2024

Staff of friendly and alerted me to any issues. Top customer service! They are amazing More

by DCINGARIJR
Recommend Dealer
Yes
Employees Worked With
Service department
January 12, 2024

Straight forward, reasonable time in and out Kept in touch with phone call and texts More

by drmissyuf
Recommend Dealer
Yes
Employees Worked With
A woman
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