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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,670 Reviews

1,670 Reviews of Lakeland Volkswagen - Service Center

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February 03, 2024

She was great though it took over 2 hours for an oil change And a wash More

by Beedbugs3
Recommend Dealer
Yes
Employees Worked With
Ashleigh
February 02, 2024

They accommodated my needs since service was all day they gave me a ride home and back since I had other errands to run with my other car More

by cameromike1
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
February 02, 2024

Lakeland is always helpful with my service needs. They are fast and efficient. Matthew was very to the point about it all and I appreciate that from a company. More

by RandyL
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
Feb 02, 2024 -

RandyL responded

Lakeland is always helpful with my service needs. They are fast and efficient. Matthew was very to the point about it all and I appreciate that from a company. Matthew is really knowledgeable and that always creates a great customer experience!

February 02, 2024

Prices have increased to the point that I will be seeking services elsewhere, but otherwise customer service is always excellent. More

by marykate83
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
February 02, 2024

Friendly. Attentive. Customer driven Consistent. Thorough. Knowledge regarding vehicle management and service. Kind. Responsible. Respectful More

by Mbparadise406
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
February 02, 2024

Ashley was so wonderful! She was very helpful and kept us up to date on the progress of our vehicle. She continued to check in with us knowing we were on a timeline. She cont More

by mjkhanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley - service
February 02, 2024

very fast and respectful the dealership has been very helpful, i would recommend it to anyone More

by RESTRAIGHT
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
February 02, 2024

They were honest. And took care of the issue for me. Awesome service center? 55 More

by allstatego4
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
February 01, 2024

Great Great experience, quick and easy Great experience, quick and easy ; thank you!!! Great experience, quick and easy ; thank you!!! Fast More

by Amanda M Rivera
Recommend Dealer
Yes
January 31, 2024

My recent encounter with Atlas Auto Service left me feeling deceived. Initially seeking warranty coverage for an AC line issue, I ended up paying for unnecessary services. A second opinion from another More

by chrisaleksic
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Oldham
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