1,669 Reviews of Lakeland Volkswagen - Service Center
Staff is helpful, friendly and knowledgeable. With the exception of the prices, I appreciate the convenience using the dealership. With the exception of the prices, I appreciate the convenience using the dealership. More
Great service and team fixed our cars issue. Lakeland VW provides quality service for our car. Lakeland VW provides quality service for our car. More
I have always had really good service. ...no real long wait times, and the employees and mechanics have always been helpful ...no real long wait times, and the employees and mechanics have always been helpful More
Lack of communication and they called numbers that i repeatedly asked them NOT to call. Unsure how they got phone numbers they were calling as they were never associated to that car or account. repeatedly asked them NOT to call. Unsure how they got phone numbers they were calling as they were never associated to that car or account. More
It was unacceptable, my vehicle still isn't fixed, the bright yellow warning light still lit even though they said it would reset after I drove it. They tried to steal the tow eye that I bought from them bright yellow warning light still lit even though they said it would reset after I drove it. They tried to steal the tow eye that I bought from them earlier in the week. The button to my emergency break is missing now and it wasn't when I brought it in, they said they can't help me with it unless I want to spend the money for a completely new handle. A nightmare. More
Matt is a true asset to Lakeland VW and his customers as is Dan the Master mechanic and Jeremy is Dan the Master mechanic and Jeremy More
All staff members were so kind and helpful. I didn't have an appointment and had never been there before and they were still able to find time to fix our issue. I bought the car used from anoth I didn't have an appointment and had never been there before and they were still able to find time to fix our issue. I bought the car used from another dealership that was not a Volkswagon dealer so I needed to find one. Well needless to say I found an amazing one! More
The personnel is always friendly and prompt. They are informative, and answers most of our questions They are informative, and answers most of our questions More
Give stars! ! Five stars! Went above and beyond to figure out what was wrong with our vehicle. Was diagnosed very fast, and service was top notch! Also helped us ! Five stars! Went above and beyond to figure out what was wrong with our vehicle. Was diagnosed very fast, and service was top notch! Also helped us work through our warranty plan, which was an added bonus! More
Ashley was knowledgeable and friendly and also compassionate during a very stressful time Ashley 's customer service was wonderful. She was knowledgeable, friendly and compassionate during a very compassionate during a very stressful time Ashley 's customer service was wonderful. She was knowledgeable, friendly and compassionate during a very stressful time. More