Lakeland Volkswagen - Service Center

I made an appointment and it took almost 2. 5 hours for the oil change. Not sure why 5 hours for the oil change. Not sure why More

Good customer service, bad at service time estimate. Was told car would probably be done in 2 hours so I left to come back later only for it to be done about 20 mins later. Was told car would probably be done in 2 hours so I left to come back later only for it to be done about 20 mins later. More

Matt was very kind and informative. The service was speedy. Helpful for future services too. The service was speedy. Helpful for future services too. More

The dealership is quiet and clean. The complimentary refreshments are the best, I've seen at Volkswagen but they are acceptable The complimentary refreshments are the best, I've seen at Volkswagen but they are acceptable More

They are always willing to help and help you get what you need. Best service need. Best service More

Pleasant and stress free, as usual! Service was quick and everyone had a great attitude. Everything was explained well. Service was quick and everyone had a great attitude. Everything was explained well. More

Everything went well. No problems at all. I didn't wait long to get my service done No problems at all. I didn't wait long to get my service done More

Awesome Great service and very timely great dealer all the way around the service department rocks the way around the service department rocks More

Matthew personifies the excellence that makes a quality employee. I look forward to working with Matthew in the future. Matthew goes above and beyond in the customer experience. employee. I look forward to working with Matthew in the future. Matthew goes above and beyond in the customer experience. More

They are professional, patient and friendly and knowledgeable. They call me to update timing and have me an accurate time for finishing the work knowledgeable. They call me to update timing and have me an accurate time for finishing the work More