Lakeland Volkswagen - Service Center

We brought my car in related to it being very loud. It was inspected and we were told that bearings needed to be replaced, needed a new rim, among other things to the tune of $5,000. A rim was quoted It was inspected and we were told that bearings needed to be replaced, needed a new rim, among other things to the tune of $5,000. A rim was quoted at $900. Come on! We took our car to another mechanic, it’s actually a transmission problem. Guess where our transmission was serviced, last?? VW Lakeland. We’ve had the problem since they flushed it. I brought it in to have it looked at, days after that service. They couldn’t find an issue. So…. Not too thrilled with you. More

I brought my car in to get an oil change. And service dept. found a leak and repaired it. And service dept. found a leak and repaired it. More

Amazing service! Super happy with how everything went with my service appointment. The ladies working behind the desk were fantastic Super happy with how everything went with my service appointment. The ladies working behind the desk were fantastic More

Please utilize more signage. Specifically for where to park/pull your car up and where to enter to pay. Otherwise everyone was very very nice and the service was great and speedy Specifically for where to park/pull your car up and where to enter to pay. Otherwise everyone was very very nice and the service was great and speedy. I was just confused about where to go. More

Easy to work with dealer. Everyone was super nice. Will definitely go back if I ever need another VW. Everyone was super nice. Will definitely go back if I ever need another VW. More

Ashley was very helpful. Figure out the problem. Return my vehicle fixed no extra issues no added fees I would definitely recommend this location Figure out the problem. Return my vehicle fixed no extra issues no added fees I would definitely recommend this location More

Kathy was very attentive and provided me with all of the necessary information that I requested. necessary information that I requested. More

"I had an outstanding experience with Their professionalism, knowledge, and customer service were top-notch. I'll definitely be recommending them to friends and family, and I look forward to re professionalism, knowledge, and customer service were top-notch. I'll definitely be recommending them to friends and family, and I look forward to returning for future purchases." More

Very happy with Lakeland VW! Everyone is very friendly and the service is always top notch! Everyone is very friendly and the service is always top notch! More

the service rep was very insightful in explaining the diagnosed items which allowed me to make a more informed decision. Regarding people I worked with I am not seeing their name or picture to choose so, diagnosed items which allowed me to make a more informed decision. Regarding people I worked with I am not seeing their name or picture to choose so, i just choose the below per no pic with name i don't recognized to move along. the young lady who assisted me at checking and explanation of the diagnosis name escape me. More