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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,669 Reviews

1,669 Reviews of Lakeland Volkswagen - Service Center

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May 17, 2024

I purchased a 2020 vehicle that turned out to be a lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. More

by jeff4165
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

The service department has been excellent both time I've been to the service, they fixed the problem I had it was regarding the sos module covered by warranty, I wish I had bought my car thru them, Great jo More

by joseortiz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Love the attention to detail they gave us during the service appointment. Thank you Lakeland VW More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Not happy with the price of the new battery. Did not want to provide the price of battery. Then I found out they were quoting $500 to change the battery. More

by ramos.juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

ramos.juan responded

VIN-WVWAR7AN0ME005009

May 16, 2024

Professional and courteous. Technicians throughly inspect any mechanical issues that customer should be aware of. More

by kristiecarlini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Wright at least 15 words. Good service on time communication good location need nicer chairs in waiting area More

by rlyman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

The trip in went very well and they were able to help me with my car issues very efficiently. More

by rinerforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Everything was great! Fast and efficient Requiting a response means this is the LAST survey I take! I have no more to say! More

by off2wdw
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Every time we go to Lakeland Volkswagen it is a great experience. We would recommend them to friends. More

by trinakn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

I was treated kindly and all my concerns were taken care of. All staff I saw were very friendly. More

by Beverlygedney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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