Lakeland Volkswagen - Service Center

Friendly staff They are great and help the best they can and treat you like family they take the time to explain what is wrong with your car they listen to you and s They are great and help the best they can and treat you like family they take the time to explain what is wrong with your car they listen to you and still check your car for things that you think is wrong when it turns out it’s all in my head lol would recommend this place to everyone More

caring Service department This service department cares about you. They have always worked with me to get me the best outcome. I appreciate Brian and all those who have worked This service department cares about you. They have always worked with me to get me the best outcome. I appreciate Brian and all those who have worked with me. More

First service very smooth! Great service, friendly and informative personnel. Received call and assistance when asking questions. Was offered a courtesy shuttle to return home. Great service, friendly and informative personnel. Received call and assistance when asking questions. Was offered a courtesy shuttle to return home. Will definitely come back! More

Smooth riding Everything I had them look into they did and repaired the squeekie door Had my oil change, tires rotated Lyndsay kept us informed on the progress Everything I had them look into they did and repaired the squeekie door Had my oil change, tires rotated Lyndsay kept us informed on the progress of our car Along with the amount of time it was going to be ready More

Lyndsay and John are great. The service staff here really goes out of their way to help you out. It’s small and it’s sometimes difficult to arrange a loaner car but other than th The service staff here really goes out of their way to help you out. It’s small and it’s sometimes difficult to arrange a loaner car but other than that these folks have done right be me in every way. More

Quick, complete and satisfying. Everything was taken care of in orderly fashion. It was my second inspection with the car and my need to meet my commitment with a leased auto was qu Everything was taken care of in orderly fashion. It was my second inspection with the car and my need to meet my commitment with a leased auto was quickly covered. My only question remaining is: why am I still getting notes of inspection on my dashboard screen? More

Dead battery. They got me in and out and on my way fast Lakeland VW is always friendly, courteous, and no pressure. They always take care of us, from sales to service. I do wish they would take a little mor Lakeland VW is always friendly, courteous, and no pressure. They always take care of us, from sales to service. I do wish they would take a little more time with the car wash, but I'm sure they push a lot of cars through daily. More

30,000 mile service Very satisfied with my 30000 mile service. Staff was friendly and efficient. A problem was detected and they were able to complete repair same day Very satisfied with my 30000 mile service. Staff was friendly and efficient. A problem was detected and they were able to complete repair same day More

Receptionist Lyndsay was Great, Mechanics are another story I had a normal 50k mile service due and they had to replace my tire/rim as well. After everything was “done” I didn’t even make it down the street bef I had a normal 50k mile service due and they had to replace my tire/rim as well. After everything was “done” I didn’t even make it down the street before my tire light came back on. So I had to go back and had them fix what I feel should of been checked before they said it was good but I wasn’t too worried. The next day when I was about to go to work my car wouldn’t start. When I checked under my hood, not only were my engine coolant and windshield fluids WAY past the minimum requirement, (they are supposed to top off all fluids during service) my battery was also dead. It’s a good thing I have basic car maintenance knowledge, so I refilled the fluids and replaced the battery myself. I’m not sure if it was just a coincidence or something happened but everything was fine until I had them work on it. I hope my next service isn’t as much of a headache. More