Lakeland Volkswagen - Service Center

I had my first oil change here the service personnel in very professional. Everyone here is very nice and has a great attitude. I did by some detailing products while I waited, and the parts guy was really very professional. Everyone here is very nice and has a great attitude. I did by some detailing products while I waited, and the parts guy was really cool and ordered me a cargo protector. Thanks for the great experience. More

At Lakeland Volkswagen they are always courteous, accommodating and professional. Even though it was a holiday week and they were very busy, they managed to have my vehicle repair service done in a accommodating and professional. Even though it was a holiday week and they were very busy, they managed to have my vehicle repair service done in a timely manor. More

Quick and friendly service. I didn't like the $1700 recommend services without an explanation or how to prioritize when coming in for a routine oil change. I didn't like the $1700 recommend services without an explanation or how to prioritize when coming in for a routine oil change. More

The dealership was very courteous And very helpful taking care of what we needed done with the Vehicle. care of what we needed done with the Vehicle. More

Kaitlyn was amazing at communicating and honest about the service. I was super amazed with her customer service. service. I was super amazed with her customer service. More

Professional efficient and very well put together the staff were very nice it was overall and excellent experience. staff were very nice it was overall and excellent experience. More

All 3 of my Jetta's have been serviced at Lakeland VW. Always been a pleasant experience. Always been a pleasant experience. More

Services excelente, emapthia, attention personnel, compromise,cleanning área, puntuallity,employee have empowerment, área the waiting excelente. compromise,cleanning área, puntuallity,employee have empowerment, área the waiting excelente. More

In this most recent visit, I was a bit disappointed that the dash warning was not reset. I understand that it could be easily missed. Most visits are due to a dash warning. Rarely have I been able to get ju the dash warning was not reset. I understand that it could be easily missed. Most visits are due to a dash warning. Rarely have I been able to get just what the dash warning repaired without other items. In these instances, I generally walk out with over a thousand dollars in cost. Considering that VW is a higher end vehicle and that most visits total over a thousand dollars, I expected the attention to details like resetting the dash warning would have been on the checklist and the quality check after the competed service. Now, I will have to google how to do and hope I don’t mess something else up in the process or take the time to inconveniently drive to the dealership and have it reset. I want to conclude by saying that this is the first time out of many repairs over the years that something like this has happened. Every other service has been flawless. This is a great service center and I will continue to utilize their facilities for the foreseeable future. More

Scheduling was easy. Drop off was also easy staff was great and called me when complete Drop off was also easy staff was great and called me when complete More