Lakeland Volkswagen - Service Center

Customer service is not the best. Would rather the customer be inconvenienced then the dealership. Would rather the customer be inconvenienced then the dealership. More

Good customer service ,friendly, professional, knowledgeable,I recommend see her when go to service department knowledgeable,I recommend see her when go to service department More

My car & I are always well taken care of! Great customer service & communication! Fair prices! Great customer service & communication! Fair prices! More

The place was beautiful, the attention it was perfect, and they explain pretty well the things that I need to fix. and they explain pretty well the things that I need to fix. More

Great service and staff is friendly and helpful. Charges are explained in detail and car wash is much appreciated. Charges are explained in detail and car wash is much appreciated. More

Katlyn Is always the best. She keeps me informed on everything that is happening. Just a joy working with her She keeps me informed on everything that is happening. Just a joy working with her More

The lady at the desk was very nice and helpful when I dropped off my car for general inspection. dropped off my car for general inspection. More

Everything at this dealership from purchase to service on my Tiguan has been a great process. my Tiguan has been a great process. More

Communication is terrible. I came in for an oil change and tire rotation and originally scheduled a ride so my son and I weren't stuck sitting around. 1 hour into it they final I came in for an oil change and tire rotation and originally scheduled a ride so my son and I weren't stuck sitting around. 1 hour into it they finally came with the list of things of recommendations ( I was originally told 1.5 hours for everything) 2 hours later they were finally done. I'm not a fan of that in the least. More