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This rating includes all service center reviews, with more weight given to recent reviews.
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1,841 Reviews of Lakeland Volkswagen - Service Center
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April 06, 2020
Excellent and exceptional services. Great job, keep up the good work. I have always serviced my vehicles with this dealership and I am a loyal, long term customer. the good work. I have always serviced my vehicles with this dealership and I am a loyal, long term customer. More
by hah139
Verified CustomerEmployees Worked With
Jonathan Fiermonti
April 06, 2020
Always a great team. Fast, friendly, and work done in a timely manner. I have been a customers for years and will surly return with my other cars. timely manner. I have been a customers for years and will surly return with my other cars. More
by VWTDIPWR
April 03, 2020
We worked with Jonathan for service work on our Beatle. He was an extraordinary employee. Very rare in today’s workplace. Great job Jonathan!!!! THANKS!!! He was an extraordinary employee. Very rare in today’s workplace. Great job Jonathan!!!! THANKS!!! More
by Jvjeepon
Employees Worked With
Jonathan Fiermonti
April 03, 2020
Fast friendly and professional service. My car looked smelled and ran better after which is exactly what I was hoping for. Would recommend. Thank you! smelled and ran better after which is exactly what I was hoping for. Would recommend. Thank you! More
by admartin787
Employees Worked With
Service
April 02, 2020
(Preventive maintenance)I took my daughters car to be looked at because a engine service light was on for a short time. 1st visit ($1600+) and car was returned with engine light on and wouldn’t move, gas looked at because a engine service light was on for a short time. 1st visit ($1600+) and car was returned with engine light on and wouldn’t move, gas smell and smoke everywhere. 2nd visit ($1000+) and cars runs better but engine light came on before I made it home. Everything they said was a issue was to prevent the engine light or malfunction and I’m not confident about anything they say. 4/2/2020 More
by opitts25
Employees Worked With
Brian
March 31, 2020
Customer service was excellent and the follow up from ordering part and finished work was professional and timely. I would recommend Lakeland Volkswagon to my friends. ordering part and finished work was professional and timely. I would recommend Lakeland Volkswagon to my friends. More
by tonkaa626
Employees Worked With
March 31, 2020
safe service visit during social distancing I appreciated how my service visit was handled quickly and safely during this time of social distancing. I was able to sit outside and work using thei I appreciated how my service visit was handled quickly and safely during this time of social distancing. I was able to sit outside and work using their wifi while my oil change and tire rotation was completed quickly. More
by Amy T.
Employees Worked With
Brian Woerdehoff
March 26, 2020
My first service appointment. Was disappointment on the lack of communication between service and myself. I had to call back after driving away. Why dont they wipe the inside of the car during this virus o lack of communication between service and myself. I had to call back after driving away. Why dont they wipe the inside of the car during this virus outbreak? More
by KITKATFAN1969
Employees Worked With
Dont know.
March 19, 2020
Too greedy, lacking in integrity,selfishBased on thier Too greedy, lacking in integrity,selfish Based on thier assesment ill be trading for non VW. What they lack in integrity they makeup with greed Too greedy, lacking in integrity,selfish Based on thier assesment ill be trading for non VW. What they lack in integrity they makeup with greed More
by FRANZJRP
Employees Worked With
Other Employees :
Brian Woerdehoff, Jared Miller, Jonathan Fiermonti, Jeff Perard
March 18, 2020
I took my car into you for a recall. When we received it back we had nothing but trouble. We returned and did not receive a loaner for 2 days, then you kept it for another week. I think this kind of servic back we had nothing but trouble. We returned and did not receive a loaner for 2 days, then you kept it for another week. I think this kind of service is terrible. I will not buy from you again. When you tell people thing stick by it. Don’t make us continually call back More
by Tom
Employees Worked With
Jonathan Fiermonti, Jeff Perard
