Lakeland Volkswagen - Service Center

I can’t thank Lakeland Volkswagen enough for finding out what was wrong with my Atlas. Ashley was amazing very kind and patient with me. what was wrong with my Atlas. Ashley was amazing very kind and patient with me. More

Dealership was about get my car same day. And same day out with a report of what it needed to be done. Was explained to me what was believed to be the problem from which original reason I too And same day out with a report of what it needed to be done. Was explained to me what was believed to be the problem from which original reason I took it and what could do to fix it More

The service department at Lakeland VW are the best in the area. The team there are top notch! area. The team there are top notch! More

Embarrassingly bad experience. Service wanted over 3k to replace an alternator (which was NOT tested), a new battery (which was also not needed, battery is new and fine) and vario Service wanted over 3k to replace an alternator (which was NOT tested), a new battery (which was also not needed, battery is new and fine) and various other items BEFORE diagnosing , let alone repairing the real issue. Wildly inappropriate. NO diagnosis on real issue, rather since it didn't start, it MUST be those things, without checking. I had my car towed to a local mechanic to actually do the work. I will never return. I also have planned on a new Electric bus when they come out... I will be going into Tampa now. More

Very pleasant staff. nice waiting area. No hard upselling. ( unlike other dealerships that try to sell you a new car while getting current vehicle serviced ) nice waiting area. No hard upselling. ( unlike other dealerships that try to sell you a new car while getting current vehicle serviced ) More

He is amazing and very profesional. thank you for your good job. I really appreciate you. thank you for your good job. I really appreciate you. More

Ashley in services is awesome keeping me up to date on what’s going with my car with full detailed provides great customer service. what’s going with my car with full detailed provides great customer service. More

They were very professional and courteous . I always feel so welcome when I go there.. I always feel so welcome when I go there.. More

Efficient, friendly and helpful. I wish the service agent had asked me a few more questions to dig into issue, but I appreciate the level of service provided, including the shuttle! I wish the service agent had asked me a few more questions to dig into issue, but I appreciate the level of service provided, including the shuttle! More