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1,841 Reviews of Lakeland Volkswagen - Service Center
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April 20, 2020
Good people on the department the mechanic no that good they broke the P Shift now I have to go back to fix this and I leave and hour away. they broke the P Shift now I have to go back to fix this and I leave and hour away. More
by ricardo6
Verified CustomerEmployees Worked With
Jonathan Fiermonti, Jeff Perard
April 20, 2020
They rotated radial tires wrong...they crossed them instead of front to back keeping them on the same side...they fixed it after I went back but they wasted my valuable time instead of front to back keeping them on the same side...they fixed it after I went back but they wasted my valuable time More
by Kmeador36
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 20, 2020
Everything excellent. Great service. Thank you for servicing my car during this crisis. Dealt with in a very timely manner. Everyone is doing a great job servicing my car during this crisis. Dealt with in a very timely manner. Everyone is doing a great job More
by Landithebest
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 16, 2020
We like this dealership and have purchased 2 vehicles from them, so far they have treated us honestly and with great service! That is why I drive well over a hour to get there. So far they have never tri from them, so far they have treated us honestly and with great service! That is why I drive well over a hour to get there. So far they have never tried to pressure or ioversell products or service. So we will continue the drive More
by NAPABOB60
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 16, 2020
Friendly people, great service I had 4 tires replaced and an alignment done. While the tires were delayed (no fault of the dealership), my service advisor, Johnathan, kept me upda I had 4 tires replaced and an alignment done. While the tires were delayed (no fault of the dealership), my service advisor, Johnathan, kept me updated regularly. Good communication, the alignment and new tires are great. More
by alangutberlet
April 16, 2020
excellent I had a problem with my sunroof. The part had to come from Germany. They kept me informed about my part. When it came in even under the conditions I had a problem with my sunroof. The part had to come from Germany. They kept me informed about my part. When it came in even under the conditions the world is in right know, had a clean rental car and my little bug was fixed and cleaned up for me. thank you guys More
by pamparrish
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Jeff Perard
April 15, 2020
All the staff was great would recommend them to all tre took the time and met all my needs and did a great job on delivery took the time and met all my needs and did a great job on delivery More
by thomas.brooks325
Employees Worked With
Other Employees :
Jared Miller, Jonathan Fiermonti, Lawrence "Trey" Chapman
April 15, 2020
The front drivers window was scratched after a service and their response was oh yeah that happened... If your customer is spending $700 to fix a window you can at least give them the heads up about any d and their response was oh yeah that happened... If your customer is spending $700 to fix a window you can at least give them the heads up about any damages before picking up the car and finding out themselves. More
by marilynmartinezr
Employees Worked With
Jeff Perard
April 09, 2020
They were very disrespectful to me and my brother and I will not be returning due to not having a good experience with the staff that I have selected at the bottom. They were not helpful and did not listen will not be returning due to not having a good experience with the staff that I have selected at the bottom. They were not helpful and did not listen to when were we’re talking and they were very very argumentative. More
by AG
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
