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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,843 Reviews

1,843 Reviews of Lakeland Volkswagen - Service Center

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July 10, 2020

Zero stars Had to wait 4 months for a refund!!!!This is Zero stars Had to wait 4 months for a refund!!!! This is the most frustrating thing that could happen at this time when I really needed that money t More

by BREEDY41079
Recommend Dealer
No
Employees Worked With
Brian Woerdehoff
July 10, 2020

great always a great experience, always fixes my problem with my vehicle, always professional and understanding with my needs, everyone at the dealer is ver More

by shannon30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
July 08, 2020

Clean dealership with social distancing in place, with friendly, competent individuals. Kept informed throughout the maintenance process on my vehicle. Definitely recommend this dealership to oth More

by durrell49
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
July 06, 2020

Always found Lakeland VW to be honest and straightforward. From dealings in sales and service, everyone is sincere. Great place to trade, and would recommend them without reservation. More

by SOLIVITA USA
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jared Miller, Jonathan Fiermonti, Jeff Havard
June 30, 2020

Service was great but $102.00 for an oil change is very pricey. I bought my vehicle there but I will not be back for service. More

by lynnhanes
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
June 29, 2020

Had parts in stock, solved all problems, vehicle washed and ready by the next day. One of the smoothest vehicle service experiences I’ve ever had! More

by Mike0308
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
June 29, 2020

Switching to Lakeland VW for services and happy with them My car needed some major repair and they started right away and my car was ready next day. They offered me the loaner and they even washed and vacuume More

by ritz s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
June 28, 2020

I asked jeff to clear cp code for my car radio, charged me 65$ for not clearing code, we agreed to clear code and he could not, to me is ashamed to change people for work that u can’t do it. Never go back More

by OUALID.KASMIRI
Recommend Dealer
No
Employees Worked With
Jeff Perard
June 27, 2020

Always makes me feel special. The service department has always been kind and helpful. The drivers that take me to work while I’m waiting made me feel safe and welcomed. More

by STEPHENSTRADER
Recommend Dealer
Yes
Employees Worked With
The drivers, and the assistant in service that was resently promoted from a driver. , Jonathan Fiermonti
June 26, 2020

Positive I always trust Jonathan especially and the service department. Jonathan is always straightforward and honest, I feel, in telling me what is being sug More

by melindawb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
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