1,844 Reviews of Lakeland Volkswagen - Service Center
Very friendly! I did have to wait longer that i had planned but he was very professional and explained that there was a recall in my vehicle that also needed to be addressed planned but he was very professional and explained that there was a recall in my vehicle that also needed to be addressed More
Outstanding service. All of the service folks I met showed me confidence in what they do. Expectations were met. Lakeland VW will be will take care of our Atlas and Tiguan...... showed me confidence in what they do. Expectations were met. Lakeland VW will be will take care of our Atlas and Tiguan...... More
Staff was very courteous and welcoming. Service took longer than estimated so I wasn’t able to get car cleaned. Music in sales area was HORRIBLE rock music. I had to ask for it to be turned down or chan longer than estimated so I wasn’t able to get car cleaned. Music in sales area was HORRIBLE rock music. I had to ask for it to be turned down or changed. Sitting in there for hours should be pleasant not headache inducing More
Brian and his service team are the best! I've been going there for about 14 years (I'm on my second VW) and I would never go anywhere else! They keep me safe on the road and help me get the longest life fro there for about 14 years (I'm on my second VW) and I would never go anywhere else! They keep me safe on the road and help me get the longest life from my car. Thanks, you guys! More
Cozy and comfortable dealership, friendly staff, and I had an excellent service experience with Service Advisor Jeff. He was friendly, direct, and knowledgeable. It was a pleasure to get my tiguan servi had an excellent service experience with Service Advisor Jeff. He was friendly, direct, and knowledgeable. It was a pleasure to get my tiguan serviced here. More
Don't Understand why send entioned Service Discount Offers with instrutions to be valid before service and when its time to redeem are not apply. Offers with instrutions to be valid before service and when its time to redeem are not apply. More
The service dept at lakeland VW has always provided a great experience. I’ve never left unsatisfied with the quality of work or what they’ve done. No issues returning and would recommend them to anyone! great experience. I’ve never left unsatisfied with the quality of work or what they’ve done. No issues returning and would recommend them to anyone! More
Good service being that it was a recall, however the upcoming service quote was both inaccurate and inappropriately priced had I not corrected it. You guys lost a loyal customer trying to make a few ext upcoming service quote was both inaccurate and inappropriately priced had I not corrected it. You guys lost a loyal customer trying to make a few extra hundred dollars by taking advantage. I’ll take a honest technician over a con establishment any day and it’s extremely obvious! Take care. More
I was there for 3 hours after being told it would only take 45 minutes. All for a recall software update. The sales team is great. The service department needs more help, and seem understaffed. There was take 45 minutes. All for a recall software update. The sales team is great. The service department needs more help, and seem understaffed. There was one employee doing all of the work. Everyone else left. More
Nice showroom - kind personnel Timely in appointment Nice showroom - kind personnel Timely in appointment time - not sure why it takes an hour and a half for an oil change but ... I know they are thoro Nice showroom - kind personnel Timely in appointment time - not sure why it takes an hour and a half for an oil change but ... I know they are thorough. More