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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,844 Reviews

1,844 Reviews of Lakeland Volkswagen - Service Center

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November 10, 2020

Fixed my battery great, went back later to get belts replaced, check engine light turned on next day, suspect I was being way overcharged, the actual cost was nearly 100 more than the estimate both time More

by not great
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard
November 09, 2020

This dealer was awesome took my 2014 Volkswagen Tiguan had a problem with the lights on the dash they took it in diagnose the problem fix the problem within a few hours I had my car back In my view the s More

by PEREZREPETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
November 04, 2020

Great and fast customer service. Dropped off my vehicle and got a call within a day with the diagnostic and the very next day the day was fixed and ready to go. Matt is awesome. More

by GRIMALDY89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
November 03, 2020

Great service dept. They had me in and out in about an hour. I made an appointment and they were ready for me when I came in. More

by JWMURPHY4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Perard
October 29, 2020

Overall is good. But customer service could definitely be better. I have been waiting for someone to take care of me when one of them is just printing documents or doing nothing. More

by JUSLUGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 14, 2020

Just the usual good work from the people at Lakeland VW. Just my 30,000 mile check up for my 2019 Tiguan. Great vehicle, and great service. More

by jeff4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Lawrence "Trey" Chapman, Jeff Perard
October 09, 2020

Tire pressure indicator was on Right after I left the premises. Service performed: Oil change Tires rotation Don’t abuse your customers demanding the number of words they have to use! More

by mcorderostahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 07, 2020

My family and I have been buying and servicing our cars at Lakeland VW since they opened in 2012, and we have never been disappointed in a purchase or the work they've performed. This is an honest and fai More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jeff Perard
October 02, 2020

You could not ask for a better Service Dept. They do outstanding work and a friendly group of personnel. It is always quality work on your vehicle More

by PKLEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
October 01, 2020

Very responsive to my needs. The repair work was done Very responsive to my needs. The repair work was done quickly and accurately. The beetle needed work other than what had disabled it. They identifie More

by Dburk1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
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