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1,669 Reviews of Lakeland Volkswagen - Service Center
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August 26, 2024
I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More
by LRIDDLE80
Verified CustomerEmployees Worked With
August 25, 2024
I have always had great service from Lakeland Volkswagen. Every rep I have had contact with were great! Courteous and helpful. I have to give kudos to the following people: Hiram in Sales, Katlyn Ashley and Every rep I have had contact with were great! Courteous and helpful. I have to give kudos to the following people: Hiram in Sales, Katlyn Ashley and Matt in Service, and Business Manager Larry. More
by pjmedina
Employees Worked With
Other Employees :
Ashley in Service department
August 25, 2024
Great cafe area to wait in. I love the video they send with the recommendations. Katelyn was great a checking in. I love the video they send with the recommendations. Katelyn was great a checking in. More
by tishatalbot
Employees Worked With
August 24, 2024
Dealership was good. Not a knock my socks off, but good. Little crowded when you walk in, with the way the desks are situated in the service area. Also compared to other Not a knock my socks off, but good. Little crowded when you walk in, with the way the desks are situated in the service area. Also compared to other dealerships with service centers, the cost to get an oil change and a separate charge to rotate tires is considerably higher here at the VW service center. This will be taken into consideration for my next oil change. More
by Camclean
Employees Worked With
August 22, 2024
Katlyn was very helpful and friendly. She explained in detail the additional services recommended by the dealership and very respectful of my service choices. She explained in detail the additional services recommended by the dealership and very respectful of my service choices. More
by mcorderostahl
August 22, 2024
Maintenance —when you pay for oil change most dealers include tire rotation in pricing-plus your maintenance agreement @ purchase is 24 months every 10,000 miles. This is to long even for full synthetic— include tire rotation in pricing-plus your maintenance agreement @ purchase is 24 months every 10,000 miles. This is to long even for full synthetic—- no one should even purchase this, it’s not worth the money for 2 oil changes in 2 years More
by sjuniorboy
August 21, 2024
The recommended repairs were completed without issue and for the price that was quoted. My service experience was excellent. for the price that was quoted. My service experience was excellent. More
by JALLENSMITH01
August 21, 2024
Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. friendly and always gives us great advice with our Volkswagen. More
by biresdon
Employees Worked With
August 21, 2024
This service department goes above and beyond is top notch. They always give 5 star service. notch. They always give 5 star service. More
by DANIELLELDRIDGE
Employees Worked With
August 21, 2024
Turn around for this particular repair need took a week because a battery needed to be ordered. Repair was completed and pickup transportation was provided from my customers home to the dealership for veh because a battery needed to be ordered. Repair was completed and pickup transportation was provided from my customers home to the dealership for vehicle pickup. This was very much appreciated. Overall dealership did a good job. More
by Forrester953
