Lakeland Toyota

Responded as requested and no help of any kind! Seems to be a standard post by all businesses to make it appear they are doing something. Actions speak louder than words. Seems to be a standard post by all businesses to make it appear they are doing something. Actions speak louder than words. More

Overcharged for a simple oil change. Had a $49 coupon which was ignored. Had a full service less than 6 months ago and only needed an oil change. Had a $49 coupon which was ignored. Had a full service less than 6 months ago and only needed an oil change. More

Everything was topnotched. Nobody was pushing. Gave me best options. Answered all my questions. Satisfied customer. Nobody was pushing. Gave me best options. Answered all my questions. Satisfied customer. More

Awesome staff! They are very welcoming. James serviced my vehicle. He did an awesome job. He's very informative and knowledgeable. I'm really appretiative. They are very welcoming. James serviced my vehicle. He did an awesome job. He's very informative and knowledgeable. I'm really appretiative. More

I was traveling on I4 between Orlando and Clearwater when my 4Runner had an issue. I happened to be close to the exit with this dealership. They were just awesome at helping me without an appointment so I co my 4Runner had an issue. I happened to be close to the exit with this dealership. They were just awesome at helping me without an appointment so I could make it home. Everyone was pleasant that I dealt with. As an older woman traveling alone it was very much appreciated. Special shout out to Felecia who was the advisor I was assigned to. She worked with the technician to diagnose the issue and explain the repairs needed. More

Had an issue with my Toyota RAV4 last service but Damon (Service Manager) was very professional, courteous and understanding. He helped me personally resolved the issue. Driving this morning was gonna be m (Service Manager) was very professional, courteous and understanding. He helped me personally resolved the issue. Driving this morning was gonna be my last one but changed my mind on one conversation. Mistakes happens occasionally but having an outstanding manager makes it better. I highly recommend this place!!! Thanks again Damon!!! More

Service performed timely and professionally. Very courteous. Excellent communication throughout. Other dealerships could learn from them. Very courteous. Excellent communication throughout. Other dealerships could learn from them. More

Good Customer Service. Víctor Jiménez was very attentive. The vehicle I bought is amazing. Runs great. Víctor Jiménez was very attentive. The vehicle I bought is amazing. Runs great. More

You guys screwed me from day one on a new set of tires! !!!! I had a blow out 2 miles from the dealership the day I bought the tires. Was told the tires were improperly installed . You as a dealership shoul !!!! I had a blow out 2 miles from the dealership the day I bought the tires. Was told the tires were improperly installed . You as a dealership should let your Customers know that the people doing tires and oil changes are not certified mechanics.after replacing the bad tires I had nothing but trouble with the tires u guys replace tires about every 5000 miles I was told u received a lot of bad tires(BS)just was in on Thursday 1/26 was told I had two more bad tires and u guys wanted 700$ to replace the faulty tires u sold me unbelievable not that u care but u have lost a loyal customer.and I will inform everyone I see at your Dealership that people doing Mechanic Work are not Qualified going to A training course does not make you a mechanic this is why my tires were improperly installed this situation could’ve been a lot worse than it was I was on I four when I had my blowout very dangerous. The guy that is the service department manager should be fired he doesn’t know what he’s doing More

Thanks Chad for always the Amazing service to all my cars and great customer service as usual. and great customer service as usual. More