Lakeland Toyota

This site advertised a part I purchased but without me noticing it took me to parts.lovelandtoyota.com. I purchased the part and received a confirmation email. Never recieved any other communication ubnti noticing it took me to parts.lovelandtoyota.com. I purchased the part and received a confirmation email. Never recieved any other communication ubntil I tried to call which the number did not work so I emailed. They replied with no source for the part and I have yet to get my requested refund. I am having to process a chargeback due to what I consider to be a spam site toyotapartsovertock.com. Toyota Parts Overstock Order Confirmed (Order #12436810) More

I have purchased 3 cars and a truck from Lakeland. Robert and Jessica are amazing and they worked hard to find a new Tacoma. Even though they were unable to find the exact options I wanted. I was wi Robert and Jessica are amazing and they worked hard to find a new Tacoma. Even though they were unable to find the exact options I wanted. I was willing to stick with them because they could get the truck in a month. However when it came time to close the deal management was unwilling to forgo a grossly overpriced $1495 protection service which involved tinting, and wheel locks added at the dealership. I asked them to work with me as I am in the military coming off a year-long out-of-the-area tour. I am home on leave this summer visiting family. Their management would not even call me back. All is not lost a dealership in North FL quoted a lower price and is even able to find the color I want. Thank you for nothing #shocked and disappointed More

Excellent Services My husband and I bought a new car at this dealer thanks to the excellent attention and service provided by Alex Tach Nguyen, Sales Consultant, which provided us with all resources to at this dealer thanks to the excellent attention and service provided by Alex Tach Nguyen, Sales Consultant, which provided us with all resources to obtain the better for us. He was kind and diligent with us. Also, Shanique Parson, Finance Manager, finds better financing. She's a fantastic person too. It's the second car we bought from this dealer, and we are back a second time again for resources like them. More

Lakeland Toyota goes above and beyond for the customer . Thank you for always being upfront and transparent with your customers! Chad Is Awesome ! Thank you for always being upfront and transparent with your customers! Chad Is Awesome ! More

I ordered a part I needed for my Land Cruiser and provided a vin to make sure I received the correct one. Not only was it the wrong part, but I had to pay to ship it back to return it AND they charge provided a vin to make sure I received the correct one. Not only was it the wrong part, but I had to pay to ship it back to return it AND they charged me a 20% restocking fee. Horrible experience. Buyer beware. More

Dealership is not customer friendly when it comes service on an existing vehicle nor when inquiring about a new vehicle. Customer relations need work. on an existing vehicle nor when inquiring about a new vehicle. Customer relations need work. More

I’m happy with the service thanks good people very humble I just li e my car I just li e my car More

This is my second time at Toyota of Lakeland, it’s easy to set the appointment, checking in is quick, great customer service and they are always busy, friendly. Keep up the good work and thank you for the to set the appointment, checking in is quick, great customer service and they are always busy, friendly. Keep up the good work and thank you for the regular maintenance done on my vehicle. Have a great Toyota day. More

I really like Paul he’s great service guy. Took care of me. Thank you. Took care of me. Thank you. More

Outstanding service as always the service department is fantastic they are fantastic always a pleasure to do business with them fantastic they are fantastic always a pleasure to do business with them More