Lakeland Toyota

Joe seemed like a nice guy at first, but he ended up being very pushy and extremely insulting. He openly insulted a member of my family who was helping me look for a car and then after I asked to know being very pushy and extremely insulting. He openly insulted a member of my family who was helping me look for a car and then after I asked to know my credit information, he proceeded to speak openly about things on my credit report. My credit information is MY business and does not need to be announced to everyone in the showroom! Bo, the sales manager, was a real jerk. Very pushy and impatient. I stayed way longer than I should have. I left and headed to Winter Haven Toyota, where I was treated with the utmost respect and got a GREAT DEAL on a 2010 Corolla. I will never go back to Lakeland Toyota, not even for an oil change. More

Company policy at Lakeland Toyota seems to dictate dishonesty. After negotiating with them at length by phone, we came to a "deal." When I made the hour and a half drive out to the dealership, they to dishonesty. After negotiating with them at length by phone, we came to a "deal." When I made the hour and a half drive out to the dealership, they told me that they'd made a mistake. The car would be much more than what they'd agreed to. They'd used the old bait-and-switch. The salesman, Larry, and managers, Chris and Chris, were dismissive and unapologetic. After I expressed dismay, I watched them go back behind their counter and have a nice chuckle. Avoid these guys at all costs. More