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Lakeland Toyota

Lakeland, FL

3.9
760 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 760 reviews

July 08, 2023

Went for a tire rotation explained that the tires were brand new and I had to air last week. They told me they added more air when they did the rotation. I asked if the had to add more air there may be a More

by Ashleigh5815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon crowley
Jul 10, 2023 -

Lakeland Toyota responded

Ashleigh, I apologize for any confusion or frustration you experienced during your tire rotation. Our team always aims to provide transparent and reliable service, so it's disappointing to hear that we may have left the wrong impression. If there are any further concerns or questions about your vehicle, please don't hesitate to reach out directly. Thank you! - Damon Hawkinson - Service Manager - dhawkinson@lakelandtoyota.com

July 01, 2023

Excellent service, friendly customer service and family friendly. We have been buying several cars from them. More

by Priscilla Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob S
Jul 03, 2023 -

Lakeland Toyota responded

Hi Priscilla! Thank you so much for your kind words and continued support. We're glad to hear that our team at Lakeland Toyota has provided excellent service and a friendly atmosphere. We appreciate your loyalty, and we look forward to serving you again in the future! Drive safely!

June 30, 2023

Good response time, good friendly service. No problems post-service. Will return for future service. Thanks More

by jmeneghini
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Faulkner.
Jul 03, 2023 -

Lakeland Toyota responded

Thanks for the review! We're glad to hear that you had a positive experience with Lakeland Toyota. We appreciate your support and look forward to serving you again in the future. Have a great day!

June 26, 2023

Tienen un buen servicio y son muy amables un buen ambiente y amabilidad de sus empleados More

by advazquez1966
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel arbizu
Jun 27, 2023 -

Lakeland Toyota responded

Nos encanta saber que nuestro equipo se ha ganado su confianza y continúa brindando un nivel de excelencia en el que puede confiar. Gracias. - Lakeland Toyota

June 23, 2023

Easy to make appointments Beautiful showroom, service and customer facilities. Services great, as requested, and a clear checklist of everything completed. More

by MLP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ina
Jun 23, 2023 -

MLP responded

Thanks

Jun 23, 2023 -

Lakeland Toyota responded

We're happy you feel confident coming to us for your automotive needs! Thank you for being part of the Lakeland Toyota family! We look forward to assisting you again!

June 23, 2023

Each and every employee gave kind and caring service to me and my vehicle. A rental car was given to me for the afternoon as servicing my ten year old car meant that some time consuming rehab work was need More

by Hammie6Cee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lyndsey Baker and a bunch of others
Jun 23, 2023 -

Lakeland Toyota responded

We're so glad to hear that you had a positive experience at Lakeland Toyota! Our team is always here to provide kind and caring service, and we understand that sometimes extra time and attention are needed to keep older cars running smoothly. Thank you for choosing us for your vehicle needs! - Lakeland Toyota

June 19, 2023

Professional and very friendly. Answered all of my questions. Very accommodating. Highly recommended. Ask for Isidro (Sid). More

by Sarahg1606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isidro Arenas
Jun 20, 2023 -

Lakeland Toyota responded

Thank you, Sarah! We're so glad Sid was able to answer all your questions and we appreciate you recommending him to others. Please don't hesitate to reach out if our Lakeland Toyota team can be of service again in the future!

June 18, 2023

Smooth operation with friendly, knowledgeable,. and efficient staff. I could go to a closer Toyota but choose this one. More

by joanhanley08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul MacNiel, Kayla----
Jun 20, 2023 -

Lakeland Toyota responded

We're truly honored to receive your support! Thank you for your business and we'll see you next time here at Lakeland Toyota!

June 14, 2023

Brandon was very good at his job and made sure he went over my work order and service with me and when I would need to come back and what need to be done next time More

by Thresaedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 15, 2023 -

Lakeland Toyota responded

Thank you for taking the time to review your visit! Brandon & the team appreciate your kind comments and look forward to assisting you with any future needs for your vehicle. Take care!

June 14, 2023

Best car buying experience ever. Our salesman, Ryan Weems, went above and beyond. Professional, honest and did what he said he would do. First class. More

by Jimharmon655
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Weems
Jun 15, 2023 -

Lakeland Toyota responded

Thank you for the fantastic review, Jim! We're thrilled to hear that Ryan went above & beyond to make your car-buying experience the best one yet and we'll be sure to share this wonderful feedback with him. Thanks for choosing Lakeland Toyota and please don't hesitate to reach out if there's anything else we can do for you!

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