Lakeland Toyota

Service was helpful & courteous, oil change time frame & cost was reasonable! Always a 1st pick! cost was reasonable! Always a 1st pick! More

Very clean and responsive service, service advisor was well informed and even broke a nail to help with a issue with my car. well informed and even broke a nail to help with a issue with my car. More

Gave my vehicle to someone who was unable or unwilling to diagnose a/c system. Issue was a/c was leaving oil residue inside front glass, and an odor started just prior to oil glass issues. Testing for leak diagnose a/c system. Issue was a/c was leaving oil residue inside front glass, and an odor started just prior to oil glass issues. Testing for leaks at the evaporator is standard. Was put in shaded area with a/c on high blower with temp bottomed out. ?? Didn't find problem... didn't test correctly. By the way I am a 35year CMAT-- certified master auto tech. More

The service was very good the waiting time was to long 3 hours! The advicer was courteous and explained the details about recall for my car hours! The advicer was courteous and explained the details about recall for my car More

The atmosphere at this dealership was pleasant. . The show room was both clean and comfortable. . The show room was both clean and comfortable. More

Great customer service. Cordial and caring. The customer service is thorough, going out of their way to explain everything clearly. Nice atmosphere. Cordial and caring. The customer service is thorough, going out of their way to explain everything clearly. Nice atmosphere. More

Great service to Felicia does a great job pay her well thanks you alot yes thanks you alot yes More

Excellent service! ! Felecia assisted me with providing maintenance for my vehicle. She's very friendly and helpful. Excellent customer service! ! Felecia assisted me with providing maintenance for my vehicle. She's very friendly and helpful. Excellent customer service! More

Purchased a 2015 GMC terrain in March and part of the purchase agreement was for me to receive WeatherTech floor mats and a free oil change. I was advised that the weather tech floor mats might be generi purchase agreement was for me to receive WeatherTech floor mats and a free oil change. I was advised that the weather tech floor mats might be generic not that they would be all weather mats. When I receive the mats after the purchase and the papers were signed I could’ve gotten better mats at Walmart they were cheap thin and flimsy. Went today July 1 at 2:30 to get an oil change that was supposed to be free the rude service advisor Daniel informed me that I would have to provide the proof that I had a free oil change even though the salesman stated that it would be in the system when I asked multiple times in March. Daniel made no attempts or offered to check to see about the free oil change. I had the appointment at 2:30 and was informed that it would probably be 2 to 2 1/2 hours before it was done . What’s the point in having an appointment if it’s gonna take that long still. As you could see I would not recommend anyone buying from this dealership as my experience has been their not trustworthy More

Awesome they're great I recommend them very polite to me thank you I recommend them thank you thank you I recommend them thank you More