
Lakeland Toyota
Lakeland, FL
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Service I was impressed from the Service Manager to my service advisor Amber Smith and most people you came in contact with. Excellent job with my truck. I was impressed from the Service Manager to my service advisor Amber Smith and most people you came in contact with. Excellent job with my truck. More
5000 mile checkup Toyota of Lakeland personal are professional, friendly and so polite. I always feel comfortable and confident that my car is in the best hands. I have Toyota of Lakeland personal are professional, friendly and so polite. I always feel comfortable and confident that my car is in the best hands. I have been a Toyota of Lakeland customer since I moved to Florida 13 years ago. More
Excellent Service I bought my Corolla from Lakeland Toyota and have never had a problem getting fast courteous service, wait time always minimum, service writer's profe I bought my Corolla from Lakeland Toyota and have never had a problem getting fast courteous service, wait time always minimum, service writer's professional and informed, a great experience More
Joe green was amazing he helped me to understand my warrant Joe green was very helpful in assisting me with my warranty and service I will alway use him when I make a appointment rate it superior Joe green was very helpful in assisting me with my warranty and service I will alway use him when I make a appointment rate it superior More
Perfect 😊 My experience at Lakeland Toyota was great! He answered all of my questions. When I got my car back everything was perfect. I highly recommend them! My experience at Lakeland Toyota was great! He answered all of my questions. When I got my car back everything was perfect. I highly recommend them! 😊 More
Scheduled maintenance Amber Smith is the reason we came back to Lakeland Toyota. Amber does an excellent job of subtly suggesting things to keep an eye on so when major ser Amber Smith is the reason we came back to Lakeland Toyota. Amber does an excellent job of subtly suggesting things to keep an eye on so when major services are needed, the expense isn't a surprise. Because of this we trust her advice and carefully consider her suggestions even if we don't have the service performed at that time. More
Overall Okay Experience I called the dealership and spoke with Felecia and gave 4 stock #’s on vehicles I was interested in. She assured me they were on the lot. I sold my ca I called the dealership and spoke with Felecia and gave 4 stock #’s on vehicles I was interested in. She assured me they were on the lot. I sold my car and had a “vip appointment” set up. I get to the dealership and she hands me off to someone else. My salesman was good - but it’s a little disappointing when you speak with 1 person all along and then get handed off to someone new. They pull up a RAV4 and have me test drive it. Afterwards - I ask the price and of course, it’s $2,500+ more than the ones I inquired about. So I ask about the ones that I were told was on the lot - and apparently Felecia left for the day.. and they were not on that lot. WOW! That’s the only reason I went to this dealership (an hour from my home). All in all - the deal made was decent and my salesman was good. Just frusterating when you get told one thing and then when you get there it’s a different story. Kyle in Finance was great though and that part went fine! More
Oil change Amber Case did a great job getting me all checked in for my oil change. She was a very nice lady and was good to me. Amber Case did a great job getting me all checked in for my oil change. She was a very nice lady and was good to me. More
Taken in for services and a recall. I have dealt with Lakeland Toyota for several years. It has always been a pleasant experience. The workers have always been friendly and professional I have dealt with Lakeland Toyota for several years. It has always been a pleasant experience. The workers have always been friendly and professional. I have recommended Lakeland Toyota to many people and will continue to do so. More
Very attentive & professional & made it good experience. Paul didn’t miss a beat from the time I pulled in to the time I left . He understood exactly what I needed and followed through as a professional. Paul didn’t miss a beat from the time I pulled in to the time I left . He understood exactly what I needed and followed through as a professional. More