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Lakeland Toyota

Lakeland, FL

3.9
765 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 765 reviews

August 05, 2019

Observations of Service Experience Everything went as planned. No xxxx-Ups. Service Advisor kept us “in the loop “ . Was pleased how he payed attention to and responded to our needs ! More

by Jellyman379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Jarvis
Aug 15, 2019 -

Lakeland Toyota responded

Thank you for taking the time to leave a 5 star rating, Jellyman!

July 28, 2019

Purchase visit Experience was excellent. Salesman was knowledgeable and efficient. All dealer personnel friendly and courteous Facility clean and organized. Vehicle More

by Nell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Jones, Manny
Aug 15, 2019 -

Lakeland Toyota responded

Thanks for the amazing 5 star rating and review, Nell! We are pleased you had pleasurable experience while working with our staff here at Lakeland Toyota.

July 28, 2019

Great first experience! Czar V. was our sales person who was very knowledgeable and helpful in assisting me purchase the right vehicle for me and making my first time experie More

by Joan Jewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Czar, Sales; Manny, Sales Manager; Michelle, Finance
Aug 15, 2019 -

Lakeland Toyota responded

Thanks for the 5 star rating, Joan! We're pleased you received 5 star customer service, we look forward to working with you again in the future.

July 19, 2019

Oil change and tire rotate Top rate service. Thanks Amber Smith. Quality work at great price. Will use this service every time. Wish all dealers were this good. Thanks for great More

by Haywald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Aug 15, 2019 -

Lakeland Toyota responded

Thank you for the 5 star rating, Haywald! We take pride in delivering top notch service, every time!

July 16, 2019

Quick Service at Lakeland Toyota I went in for an oil change. It was quick and efficient and reasonably priced. I am always pleased that they don’t find a hundred million things wron More

by Gracegirl57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul MacNeil
Aug 15, 2019 -

Lakeland Toyota responded

Thank you for the wonderful review, Grace! We are happy to assist with all of your service needs.

July 15, 2019

Regular Maintenance Excellent service, accommodating staff, knowledgeable representatives, courteous, efficient, thorough technicians. Jarvis provided excellent customer More

by Toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis
Aug 15, 2019 -

Lakeland Toyota responded

Thanks for the wonderful 5 star rating and review, Toyotagirl! We look forward to working with you again in the future.

July 15, 2019

Wonderful service. Fast and efficient. The dealership was ready to service my car after a through inspection. The area was clean and accessible. I would highly recommend this dealership to More

by Sidonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzie was the best!!!
Aug 15, 2019 -

Lakeland Toyota responded

We're pleased you received 5 star service, Sidonia! Thank you for the kind words, we look forward to working with you again in the future.

July 13, 2019

Service rear brakes tire rotation and oil change Excellent as always. Tanya Barber is a a wonderful experience. Work is always exceptional. Always punctual and always knows or will go the extra mile More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Baber
Aug 15, 2019 -

Lakeland Toyota responded

Thank you for taking the time to leave a review regarding your experience! Our staff believes going the extra mile leads to happy customers.

July 12, 2019

Oil change Friendly and caring sales representative... I went early morning to Toyota for an oil change and the sales rep Ozzie informed me that it might be a w More

by Lugo1559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzie
Aug 15, 2019 -

Lakeland Toyota responded

Thanks for the 5 star rating, Lugo! We're pleased you received 5 star service while getting your oil changed. We'll be sure to let Ozzie know you we're pleased with your experience.

July 10, 2019

Super mega-agradable La empleada Carmen Diodonet nos atendió con mucho profesionalismo, respeto y sobre todo con las atenciones especificas para ayudarnos a conseguir el v More

by Djdon71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Diodonet
Aug 15, 2019 -

Lakeland Toyota responded

We appreciate you taking the time out of your day to leave a 5 star rating and review, Djdon71!

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