
Lakeland Toyota
Lakeland, FL
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Observations of Service Experience Everything went as planned. No xxxx-Ups. Service Advisor kept us “in the loop “ . Was pleased how he payed attention to and responded to our needs ! Everything went as planned. No xxxx-Ups. Service Advisor kept us “in the loop “ . Was pleased how he payed attention to and responded to our needs ! More
Purchase visit Experience was excellent. Salesman was knowledgeable and efficient. All dealer personnel friendly and courteous Facility clean and organized. Vehicle Experience was excellent. Salesman was knowledgeable and efficient. All dealer personnel friendly and courteous Facility clean and organized. Vehicle selections ample and prices were fair. More
Great first experience! Czar V. was our sales person who was very knowledgeable and helpful in assisting me purchase the right vehicle for me and making my first time experie Czar V. was our sales person who was very knowledgeable and helpful in assisting me purchase the right vehicle for me and making my first time experience a positive one. From the time he spent walking through the lot with me to help me find the one I wanted to Manny (I’m sorry if I have your name wrong) spending time talking numbers, to Michelle in Finance (awesome!) tying the deal together, it was an overall 100% great experience, and I look forward to a continuing long time experience in the future with Toyota Lakeland. Thank you! More
Oil change and tire rotate Top rate service. Thanks Amber Smith. Quality work at great price. Will use this service every time. Wish all dealers were this good. Thanks for great Top rate service. Thanks Amber Smith. Quality work at great price. Will use this service every time. Wish all dealers were this good. Thanks for great visit Amber. More
Quick Service at Lakeland Toyota I went in for an oil change. It was quick and efficient and reasonably priced. I am always pleased that they don’t find a hundred million things wron I went in for an oil change. It was quick and efficient and reasonably priced. I am always pleased that they don’t find a hundred million things wrong with my car! But it is a Toyota you know....🥰 More
Regular Maintenance Excellent service, accommodating staff, knowledgeable representatives, courteous, efficient, thorough technicians. Jarvis provided excellent customer Excellent service, accommodating staff, knowledgeable representatives, courteous, efficient, thorough technicians. Jarvis provided excellent customer service! He was thorough; answered all of my questions and was very patient. He treated me with kindness and respect. I did not feel like just a number. True customer service and caring Does Exist!!! Well done!!! More
Wonderful service. Fast and efficient. The dealership was ready to service my car after a through inspection. The area was clean and accessible. I would highly recommend this dealership to The dealership was ready to service my car after a through inspection. The area was clean and accessible. I would highly recommend this dealership to anyone. My car was serviced in a short time. The travel time to Lakeland was worth the 65 miles. If future problems occur this dealership will certainly be my choice. More
Service rear brakes tire rotation and oil change Excellent as always. Tanya Barber is a a wonderful experience. Work is always exceptional. Always punctual and always knows or will go the extra mile Excellent as always. Tanya Barber is a a wonderful experience. Work is always exceptional. Always punctual and always knows or will go the extra mile to find the answers More
Oil change Friendly and caring sales representative... I went early morning to Toyota for an oil change and the sales rep Ozzie informed me that it might be a w Friendly and caring sales representative... I went early morning to Toyota for an oil change and the sales rep Ozzie informed me that it might be a wait time for more than 2Hrs... He did his best to get me out in less than 1Hr.. Toyota is the only dealer ship I go to for service.. thank you for being caring and giving fast service!! More
Super mega-agradable La empleada Carmen Diodonet nos atendió con mucho profesionalismo, respeto y sobre todo con las atenciones especificas para ayudarnos a conseguir el v La empleada Carmen Diodonet nos atendió con mucho profesionalismo, respeto y sobre todo con las atenciones especificas para ayudarnos a conseguir el vehículo adecuado para mi fue una experiencia agradable que en la compra de mi proximo vehículo buscaría nuevamente a Carmen Diodonet para que me ayudara.., opinion personal deberían de darle un puesto de mayor rango de supervisora ya que nos sentimos en familia con su cortesía... att. Jose L Machuca Fuentes y Marian Hernandez More