
Lakeland Toyota
Lakeland, FL
Filter Reviews by Keyword
By Type
Showing 765 reviews
Purchase car Customer service first class and great deals! Salesman helped me with a great deal and he was trustworthy too. Definitely would recommend this dealers Customer service first class and great deals! Salesman helped me with a great deal and he was trustworthy too. Definitely would recommend this dealership and salesman. More
Quick & Accessible. Wayne at Station # 9 very courteous and efficient. In and out for standard all points inspection and tire rotation. Getting to dealership very easy vi Wayne at Station # 9 very courteous and efficient. In and out for standard all points inspection and tire rotation. Getting to dealership very easy via east bound I4 exit. You guys are on top of your game! More
Maintenance couldn’t be better. My appointment with Paul was professional and courteous. I was told how long I had to wait and it was done on time. couldn’t be better. My appointment with Paul was professional and courteous. I was told how long I had to wait and it was done on time. More
Sold my car from under me They have a very disorganized system. Test drove Saturday, they pushed for their financing. I'd rather use my credit Union I left with a purchase agr They have a very disorganized system. Test drove Saturday, they pushed for their financing. I'd rather use my credit Union I left with a purchase agreement to send to my CU. Asked if I needed to leave a deposit, he said no. Tuesday everything went thru and was told to come get me car. That was 7pm our sales rep Charlie didn't want to work till 10 to do all the paperwork and I understood neither did I. He was off Wednesday no big deal I wont make you work on your day off. Here comes Thursday and 9 am, I'm asking him to let me know when all is set and I can grab the car. He states the car is sold but don't worry I have more cars like it. GM would not call us as requested, as we just wanted our side of the story heard, we were told her could possibly call tomorrow. Yikes. If you don't get the car same day and try to use your own credit union beware it may drive away. I should have read all these reviews and drove to Tampa for customer service. This location gives Signature Toyota a bad name. Because any other location I has been great. This was just unprofessional. Please see the same reviews from others about the same bait and switch on Google, Car Guru, BBB, FB, Deal Rater.. More
5000 miles service check Brandon was the person who met me at the service area and was very polite I asked him how long would it take for the service check he told me between Brandon was the person who met me at the service area and was very polite I asked him how long would it take for the service check he told me between 30-45 minutes and it was almost that amount of time that I waited. I want to thank Brandon for being very courteous More
Lakeland Toyota always takes care of me Went in for 70k service and to check my alternator after a dead battery. Amber Smith explained everything and had me in and out within the hour. Also Went in for 70k service and to check my alternator after a dead battery. Amber Smith explained everything and had me in and out within the hour. Also since I had the prepaid service and they had recently changed my cabin and air filter she gave me the ones due this service so I could use them in the future. I wouldn't take my Camry anywhere else. More
Experience at this Dealership They go way and beyond for what the customer needs and wants!! Especially Alexio Montañez and management!! To all thanks for a an excepcional customer They go way and beyond for what the customer needs and wants!! Especially Alexio Montañez and management!! To all thanks for a an excepcional customer service!!! More
Service Great! My service advisor was the best kind courteous and funny! Hope to deal with her in the future! Awesome awesome awesome awesome awesome Thanks Great! My service advisor was the best kind courteous and funny! Hope to deal with her in the future! Awesome awesome awesome awesome awesome Thanks More
August 21 2019 I arrived at Lakeland d Toyota for our first 5,000 mile check and Efrain Hazim came out immediately to greet me. He asked why I was there and I told I arrived at Lakeland d Toyota for our first 5,000 mile check and Efrain Hazim came out immediately to greet me. He asked why I was there and I told him to rotate the tires and check the fluids. He invited me to go inside to his service desk where he printed off my service papers to sign. He told me it would be between 1 and 1 1/2 hrs and I went to sit down in the waiting room. It was about 1/2 hr and he came to me and said he was done and went over what he had done and I signed the papers and was on my way. Efrain was polite, respectful and extremely quick. Thank you Lakeland Toyota for showing me why we keep returning More
CZAR salesman My husband just bought a brand new 2019 Camry and the salesman was so helpful to us he went beyond to make us so comfortable and gave us the best dea My husband just bought a brand new 2019 Camry and the salesman was so helpful to us he went beyond to make us so comfortable and gave us the best deal I would recommend Lakeland Toyota and our salesman CZAR to anyone thank you sir More