Lakeland Toyota

Excellent Dealer Rater Wonderful service experience at lakeland Toyota Service. Very nice, knowledgeable, , friendly, explained and go through service paperwork , with a h Wonderful service experience at lakeland Toyota Service. Very nice, knowledgeable, , friendly, explained and go through service paperwork , with a humor that makes customers felts wonderful experience in lakeland Toyota today. Thanks. More

First time customer I am very impressed by the sales people at Toyota dealer. They did not pressure me , answered all my questions and I came home happy I am very impressed by the sales people at Toyota dealer. They did not pressure me , answered all my questions and I came home happy More

Unbelievable pressure The salesman was fine - but once inside to even start to figure numbers - I was still sitting there 6 1/2 hrs later, waiting. I should have, andcwish The salesman was fine - but once inside to even start to figure numbers - I was still sitting there 6 1/2 hrs later, waiting. I should have, andcwished I had walked out More

Follow up maintenance Good support and good experiencei-car was due for follow up oil change and filters, the time was less than quoted and was treated well. Good support and good experiencei-car was due for follow up oil change and filters, the time was less than quoted and was treated well. More

awesome I have been using them for years and they have always been professional and the workmanship has been excellent. All the people I have worked with too I have been using them for years and they have always been professional and the workmanship has been excellent. All the people I have worked with took care of any concerns I had. More

My experience was regular I have visited other dealers for car maintenance and they have given me the car with the clean carpets, however here they did not do that service to m I have visited other dealers for car maintenance and they have given me the car with the clean carpets, however here they did not do that service to me More

Efficient, friendly Misty was my service representative, she kept me update on what was going on with my car. Very efficient and friendly. It did not take long for my c Misty was my service representative, she kept me update on what was going on with my car. Very efficient and friendly. It did not take long for my car to be done. More

Beware generally don’t leave reviews, positive or negative, because I feel that some are not genuine and with a bad review a business or employees are being generally don’t leave reviews, positive or negative, because I feel that some are not genuine and with a bad review a business or employees are being tried in the world of public option without a trial. In this case I’m forced to give a warning about Lakeland Toyota. If you are an elderly person, please do not buy a vehicle unless you bring a family member or a trusted family friend with you, While I do believe the majority of people that work at this car dealership are honest and the owner of Lakeland Toyota may be an outstanding person who is involved in the community, some of his salespeople, sales manger and finance manager seem to have no moral compass. My parents took their 2016 Prius C, a car with less than 16,000 miles in perfect condition with leather seats and sunroof; into Lakeland Toyota for an oil change and left with a Toyota C-HR. They were given $9,000.00 in trade-in on a car that was worth over $18,000.00, The Toyota C-HR XLE had a window sticker list price of $24,789.99. The sales contract has it listed at $26,284.00 and they added $5,973.00 for insurance and protection plan. If the sticker price was $24,789.00 and the sales contract has $26,284.00 –What was the $1,495.00 for? My parents are in their mid 80’s; with my mom in failing heath and my father has dementia. We are working on getting my dad's driver license taken away, but when they don’t volunteer to stop driving themselves then this just adds more stress to the family. While I honestly believe no laws (or able to prove laws were broken) I do feel that between the sale worker, sales manager and finance manager that they knew what they did was unethical and dishonest. I could publish names, but as I say I don’t want to add try someone in the court of public option, but one-day karma will catch up to them. More

Amazing This is my second car that I have bought for Michelle Sprague. I hope you know how lucky you are to have her. She presented professionalism, compassio This is my second car that I have bought for Michelle Sprague. I hope you know how lucky you are to have her. She presented professionalism, compassion and very accommodating . I do not live in Lakeland but travel to your dealership just because she is there. Also please note that this started with just a call to your dealership asking about a car. I am so pleased with this dealership and would highly recommend but would definitely only use Michelle Sprague. I cannot praise or thank her enough. More

Great service. Identified problem areas and corrected each of them. Great workmanship and pleasant to work with. Put customer safety first and foremost. Left no d Identified problem areas and corrected each of them. Great workmanship and pleasant to work with. Put customer safety first and foremost. Left no doubt on customer's mind that work done was to provide safe driving environment for driver and passengers. Thanks for your excellent service. More