Back

Lakeland Toyota

Lakeland, FL

3.9
765 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

Directions

By Type

Showing 765 reviews

December 01, 2019

Shady, Shady, Shady Love the vehicle but the dealership is about as shady as they come. The numbers kept changing on my contract, they made them up as they went along. More

by DValle58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager and Carmen
Dec 06, 2019 -

Lakeland Toyota responded

Hey Dvalle58, We apologize if your experience was less than ideal. We believe each customer should be treated with respect and transparency. We'd like to hear more about your experience, please reach out at your earliest convenience (863) 688-5451.

November 20, 2019

This is the original dealer where we bought our car. On this maintenance appointment, they had no listing for our vehicle despite a confirmation text. So I waited almost 2 hours for what was an oil change More

by Mrtea
Recommend Dealer
Yes
Employees Worked With
Michael Patrick
Nov 21, 2019 -

Lakeland Toyota responded

Thank you for the review, Mrtea!

November 16, 2019

Good Timing and Good Customer Service She is very friendly, she is a woman of her word. She told me that I would be out of the shop by 8:30AM, because I had an appointment at 7:30AM, belie More

by Carla Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
12703 KALEE FAITH CART
Nov 21, 2019 -

Lakeland Toyota responded

Thanks for the amazing review and detailed insight to your experience, Carla!

November 14, 2019

Excellent service. Timely. Helpful. Accommodating. We didn't walk in to buy a vehicle. Lakeland Toyota made the deal so awesome we couldn't refuse. More

by sbrldy714
Recommend Dealer
Yes
Employees Worked With
Mike scioca
Nov 21, 2019 -

Lakeland Toyota responded

Thanks for the kind words and review! We look forward to working with you again in the future.

November 13, 2019

Precise vehicle description. Excellent customer service. He maintained us well informed thru the process. We will definitly recommend Toyota and this representative to friends and family. More

by ElliotG
Recommend Dealer
Yes
Employees Worked With
Victor Berrios
Nov 21, 2019 -

Lakeland Toyota responded

Thanks for the 5 star review, Elliot!

November 10, 2019

Excellent customer service Amber Case was very helpful, friendly,polite and professional. My experience at Lakeland Toyota was great. The service was fast and great and I got to More

by Taysee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Case
Nov 12, 2019 -

Lakeland Toyota responded

Thank you for taking the time to leave a review, Taysee!

November 06, 2019

Amazing service! Corey Arms and Mannie Sales Manager we’re absolutely amazing and made sure that I got exactly what I wanted. Couldn’t have asked for a better experien More

by msparvero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Arms, Mannie (Sales Manager)
Nov 12, 2019 -

Lakeland Toyota responded

Thank you for the kind words and 5 star rating, Msparvero!

November 06, 2019

Have been taking my Toyota Highlander to Lakeland Toyota To get my oil changed and tire rotation done through my Toyota Guard. I have always had a great experience there. Theyanswer my questions and concern More

by Happy customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
Nov 12, 2019 -

Lakeland Toyota responded

Thanks for the all around 5 star review!

October 31, 2019

I had a great experience at Lakeland Toyota for my service today. Brad was great. Would give 6 stars to Brad if I could. Will be using again. More

by Tijeanne
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 12, 2019 -

Lakeland Toyota responded

Thanks for the review, Tijeanne! We're pleased you had a great experience.

October 28, 2019

Very good service! Received the service that am used to. 5 stars out of 5. Keep up the good work always keeping in mind OUTSTANDING CUSTOMER SERVICE. More

by Cosette
Recommend Dealer
Yes
Employees Worked With
Kalee
Nov 12, 2019 -

Lakeland Toyota responded

Thanks for taking the time to leave a review, Cosette!

...
38
...