
Lakeland Toyota
Lakeland, FL
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Shady, Shady, Shady Love the vehicle but the dealership is about as shady as they come. The numbers kept changing on my contract, they made them up as they went along. Love the vehicle but the dealership is about as shady as they come. The numbers kept changing on my contract, they made them up as they went along. I paid more than the MSRP!!!!! I'm not even sure that's legal. I'm sure there are plenty other reputable dealerships but not this one. All they wanted was the money and I was totally ripped off!!! One vehicle - 3 different prices posted on the sticker, the internet and the highest - on my contract!!! When I spoke to the GM about my issues he basically told me too freaking bad. I was supposed to receive a full tank of gas with my purchase and conveniently they couldn't find the gas key - another rip off. The car was to be detailed - hardly. Worst and shadiest dealership I have EVER worked with. Never again!!! More
This is the original dealer where we bought our car. On this maintenance appointment, they had no listing for our vehicle despite a confirmation text. So I waited almost 2 hours for what was an oil change this maintenance appointment, they had no listing for our vehicle despite a confirmation text. So I waited almost 2 hours for what was an oil change and a tire rotation. More
Good Timing and Good Customer Service She is very friendly, she is a woman of her word. She told me that I would be out of the shop by 8:30AM, because I had an appointment at 7:30AM, belie She is very friendly, she is a woman of her word. She told me that I would be out of the shop by 8:30AM, because I had an appointment at 7:30AM, believe it or not I was out there by 8:20AM. I was very pleased with customer service and for that I would recommend any one to her. Thanks again my dear. #12703 KALEE FAITH CART# More
Excellent service. Timely. Helpful. Accommodating. We didn't walk in to buy a vehicle. Lakeland Toyota made the deal so awesome we couldn't refuse. didn't walk in to buy a vehicle. Lakeland Toyota made the deal so awesome we couldn't refuse. More
Precise vehicle description. Excellent customer service. He maintained us well informed thru the process. We will definitly recommend Toyota and this representative to friends and family. He maintained us well informed thru the process. We will definitly recommend Toyota and this representative to friends and family. More
Excellent customer service Amber Case was very helpful, friendly,polite and professional. My experience at Lakeland Toyota was great. The service was fast and great and I got to Amber Case was very helpful, friendly,polite and professional. My experience at Lakeland Toyota was great. The service was fast and great and I got to work on time. More
Amazing service! Corey Arms and Mannie Sales Manager we’re absolutely amazing and made sure that I got exactly what I wanted. Couldn’t have asked for a better experien Corey Arms and Mannie Sales Manager we’re absolutely amazing and made sure that I got exactly what I wanted. Couldn’t have asked for a better experience. More
Have been taking my Toyota Highlander to Lakeland Toyota To get my oil changed and tire rotation done through my Toyota Guard. I have always had a great experience there. Theyanswer my questions and concern To get my oil changed and tire rotation done through my Toyota Guard. I have always had a great experience there. Theyanswer my questions and concerns, explain the details of the maintenance on my vehicle. I recommend them highly More
Very good service! Received the service that am used to. 5 stars out of 5. Keep up the good work always keeping in mind OUTSTANDING CUSTOMER SERVICE. 5 stars out of 5. Keep up the good work always keeping in mind OUTSTANDING CUSTOMER SERVICE. More