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Lakeland Toyota

Lakeland, FL

3.9
760 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 760 reviews

December 14, 2019

Excellent service!! Since day one got no negative feedback from this dealership!!! They know what their doing, didn’t wait long either. Had an appointment for maintenance, no complaints so far. More

by Gigy
Recommend Dealer
Yes
Employees Worked With
Christopher D
Dec 27, 2019 -

Lakeland Toyota responded

Thank you for the review and 5 star review, Gigy!

December 13, 2019

We have been coming to Lakeland Toyota for about 20 + Years. Always great 👍 service and a really nice group of people in the service department. Thank you More

by dansr
Recommend Dealer
Yes
Employees Worked With
Desk # 7 and James Green
Dec 27, 2019 -

Lakeland Toyota responded

Thanks for the continued business and kind words, Dansr!

December 12, 2019

I had made an appointment with James one of the service tech which last time he took good care of me. When I arrived James came walking by and told me he would be right back to get me started . I waited an More

by Rhorton
Recommend Dealer
Yes
Employees Worked With
Not sure who it was as he really did not introduce himself to me
Dec 27, 2019 -

Lakeland Toyota responded

Thanks for the review, Rhorton!

December 09, 2019

I purchased my brand new Land Cruiser from Lakeland Toyota back in October of 2012. Paul MacNeil has always been my service advisor at Lakeland. I now have almost 100,000 miles on my Land Cruiser and s More

by Edmund Burke
Recommend Dealer
Yes
Employees Worked With
Paul MacNeil
Dec 27, 2019 -

Lakeland Toyota responded

Thanks for the 5 star review, Burke!

December 01, 2019

Shady, Shady, Shady Love the vehicle but the dealership is about as shady as they come. The numbers kept changing on my contract, they made them up as they went along. More

by DValle58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager and Carmen
Dec 06, 2019 -

Lakeland Toyota responded

Hey Dvalle58, We apologize if your experience was less than ideal. We believe each customer should be treated with respect and transparency. We'd like to hear more about your experience, please reach out at your earliest convenience (863) 688-5451.

December 01, 2019

Check in was quick, they said they would call- they did and pick up was quick as well. I requested that my be washed and it was. More

by MKC
Recommend Dealer
Yes
Employees Worked With
Wayne
Dec 06, 2019 -

Lakeland Toyota responded

Thanks for the 5 star review, MKC!

November 20, 2019

This is the original dealer where we bought our car. On this maintenance appointment, they had no listing for our vehicle despite a confirmation text. So I waited almost 2 hours for what was an oil change More

by Mrtea
Recommend Dealer
Yes
Employees Worked With
Michael Patrick
Nov 21, 2019 -

Lakeland Toyota responded

Thank you for the review, Mrtea!

November 16, 2019

Good Timing and Good Customer Service She is very friendly, she is a woman of her word. She told me that I would be out of the shop by 8:30AM, because I had an appointment at 7:30AM, belie More

by Carla Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
12703 KALEE FAITH CART
Nov 21, 2019 -

Lakeland Toyota responded

Thanks for the amazing review and detailed insight to your experience, Carla!

November 14, 2019

Excellent service. Timely. Helpful. Accommodating. We didn't walk in to buy a vehicle. Lakeland Toyota made the deal so awesome we couldn't refuse. More

by sbrldy714
Recommend Dealer
Yes
Employees Worked With
Mike scioca
Nov 21, 2019 -

Lakeland Toyota responded

Thanks for the kind words and review! We look forward to working with you again in the future.

November 13, 2019

Precise vehicle description. Excellent customer service. He maintained us well informed thru the process. We will definitly recommend Toyota and this representative to friends and family. More

by ElliotG
Recommend Dealer
Yes
Employees Worked With
Victor Berrios
Nov 21, 2019 -

Lakeland Toyota responded

Thanks for the 5 star review, Elliot!

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