Lakeland Toyota
Lakeland, FL
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They forgot to change the oil even though it was on the ticket of things to be done so we had to wait for it to be done after we got there to pick up the car.It wouldn't have been done if I hadn't notice t ticket of things to be done so we had to wait for it to be done after we got there to pick up the car.It wouldn't have been done if I hadn't notice the maintenance light was still on and the sticker hadn't been changed. We were charged $50 disposal fee which is ridiculous. More
Excellent salesman. Knowledgable about all makes/models, friendly, courteous, professional. Patiently worked with us to ensure we were happy. Extremely pleasant experience. Great selection of used cars. friendly, courteous, professional. Patiently worked with us to ensure we were happy. Extremely pleasant experience. Great selection of used cars. More
I love Lakeland’s Toyota because the staff are always nice and professional. They know their products and Paul explains what is needed in plain language. nice and professional. They know their products and Paul explains what is needed in plain language. More
Had a great experience here. My salesman Cory Arms was Had a great experience here. My salesman Cory Arms was the best. Thanks Cory Arms. Jennipher Rogers made it easy to complete financing. Thanks Jen Had a great experience here. My salesman Cory Arms was the best. Thanks Cory Arms. Jennipher Rogers made it easy to complete financing. Thanks Jennipher. More
Took my car in to have it checked out for road noise on rear passenger side. I thought maybe a wheel bearing was going and I wanted it checked out before heading back to Canada. Service rep reported I need rear passenger side. I thought maybe a wheel bearing was going and I wanted it checked out before heading back to Canada. Service rep reported I needed new brakes, front and back, four new tires and that there was no coolant in the rad when the vehicle was brought in. She said the rad had a very bad leak and it would also need to be replaced. I questioned her on how this could be as I had just driven 3000km with no issue of over heating and no dash alarms. She then proceeded to tell me someone had put coolant in the windshield washer resivor because there was pink fluid in it. I informed her I topped up the windshield fluid before heading out on this trip and yes it was pink, She could not show me were the leak was in the rad. I checked the rad fluid level and it was full. At this point I took my car and left. I would not recommend this dealership to anyone, I would give it a less than 1 Star rating if I could. More
Salesman Mike Johnson was outstanding, made us feel comfortable and was patient in answering our many questions, right to the finish line. Jennifer in finance had her stuff together, presented extende comfortable and was patient in answering our many questions, right to the finish line. Jennifer in finance had her stuff together, presented extended warranty options, but did not "push". More
Very friendly and professional as well as quick. I came for the annual service which was done quickly and for a great price. I will come back for service! for the annual service which was done quickly and for a great price. I will come back for service! More
From now on i want Lacy to take care of my car!!! She’s truly too notch!!! I took my car in for service because the check engine light was on. The Service Representative Lacy took excellent care of me and truly too notch!!! I took my car in for service because the check engine light was on. The Service Representative Lacy took excellent care of me and was very patient while I explained what was going on with my car. She worked me right in and kept me updated on what needed to be done. A great experience overall and I appreciated the professional and fast service I received. Thanks for all of your help Lacy. Melody Taylor More