
Lakeland Toyota
Lakeland, FL
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Chad was a tremendous help, beside being friendly & professional. I hope to see him the next time I need service. This is ridiculous. I already had 21 words; why do you need so many???? professional. I hope to see him the next time I need service. This is ridiculous. I already had 21 words; why do you need so many???? More
Great people, great dealership, top rated customer service and the smoothest transaction.ever. I live my purchase and I will definitely buy here again and I will definitely recommend people. service and the smoothest transaction.ever. I live my purchase and I will definitely buy here again and I will definitely recommend people. More
If I could give zero I would. Horrible experience starting with a rude sales man that likes to blames everything on someone else. Also a finance person that made me come back to the dealer two additi starting with a rude sales man that likes to blames everything on someone else. Also a finance person that made me come back to the dealer two additional times to fix or finish paperwork that wasn’t done right the first time I was there even though I was there for more than 5 hours the first day. More
2020 4 runner. Salesman promised us a cargo cover. Even shook my hand on it. Never came through. Even after making several calls to him. He just quit returning my calls. After a few weeks we decided t shook my hand on it. Never came through. Even after making several calls to him. He just quit returning my calls. After a few weeks we decided to purchase one through the service dept. We were promised (on the phone) 128.00. When my wife arrived at Lakeland toyota the price jumped to 168.00 and the service guy was rude when she reminded him that she just bought a $44,000 car from this very dealership, and was just told the 128.00 price. We gave up on dealing with the rude service dept. Went to Haines city toyota and got it for 128.00. Nice guys over there. Not happy with the way we were treated at Lakeland once we made the purchase. Next vehicle will most likely be a toyota but not from Lakeland. They beg you to buy then turn their back on you once you do. Should have listened to what I heard about them previously. That's OK. Word of mouth advertising goes a long way. Doug and Brenda Kimsey More
Kalee is the BEST service advisor! Gets things done- and done right!!! I highly recommend asking for her when needing service. We have 3 Toyota’s and will always ask for her! done right!!! I highly recommend asking for her when needing service. We have 3 Toyota’s and will always ask for her! More
Have been going to Toyota for everything for my truck since 2006. They are awesome to work with, honest, fast, helpful. Great place to do business. Ask for Baker she is great. since 2006. They are awesome to work with, honest, fast, helpful. Great place to do business. Ask for Baker she is great. More
Our car dealer Samuel, was very polite professional and educated in everything that we needed to know and he answered every question intelligently and clearly. I am very please with the car dealer and Toyo educated in everything that we needed to know and he answered every question intelligently and clearly. I am very please with the car dealer and Toyota thank you Rita Evans More
My car would not start. I had to have it towed in. I hope it is fixed. Wayne was very nice and helpful. The cashier was not very friendly at all. it is fixed. Wayne was very nice and helpful. The cashier was not very friendly at all. More
My experience at Toyota of Lakeland was awesome!! I was approved in less then 30 minutes..Michele was the best salesperson!! Great experience will buy my next car there approved in less then 30 minutes..Michele was the best salesperson!! Great experience will buy my next car there More