
Lakeland Toyota
Lakeland, FL
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By far the best car buying experience I’ve ever had, everyone treated us with respect and professionalism. Our sales representative was very knowledgeable, and helpful No pressure sale. We were trea everyone treated us with respect and professionalism. Our sales representative was very knowledgeable, and helpful No pressure sale. We were treated with respect., She answered our questions with knowledge of the product, no pressure stood back and allowed us to make our decision based on our needs not her need to make a sale. Ms, Jeyshka was a true professional treated us like family her attitude sealed the deal for us. Management was also Outstanding, I will pass on to my family and friends of the great experience we had. Can not say enough about the our sales representatives Ms, Jeyshka as she stayed with us through our transaction. TRULY OUTSTANDING…. More
I always bring my Avalon for service at this location. Highly recommended especially since my service rep, Chris, has not fail me. Always reliable. I came expecting several possible things that has to be Highly recommended especially since my service rep, Chris, has not fail me. Always reliable. I came expecting several possible things that has to be done with my car, ends up just getting my tires rotated. My Avalon in good shape and no major things needed. Thanks Chris and to the service people that took care of my car! More
They were very helpful. And the sales person was awesome his name was Curtis . They help me out with a great deal and I’m super happy!! And the sales person was awesome his name was Curtis . They help me out with a great deal and I’m super happy!! More
Everyone was very polite and respectful. I have a REAL ISSUE with one thing. When I asked what the bottom line figure was out the door, they gave me a specific number. I then asked how would I have a REAL ISSUE with one thing. When I asked what the bottom line figure was out the door, they gave me a specific number. I then asked how would you like the funds. They told me certified check from a banking institution. I went and got the large check for the exact amount, as requested. After I presented the check and they made me fill out a credit app. I asked whats this for and they stated in case the check had been altered or fraudulent in some way. They pushed me on divulging information for what I call “repo references” names and references of people I know. I told them if it such a problem, just keep the vehicle until the check clears. Then let me know and I’ll come get it when it does. No deal there either. I just bought it a couple of days ago and I would’ve gladly brought them stacks of 100 dollar bills if that made it smoother. This way of doing things sucks and its enough to keep me away in the future. Less than pleasant experience with cash. More
Had a 2:00 oil change appointment…. . it is 5:01 , still waiting on car to be done . Will not ever come back to this dealership for service or purchase . . it is 5:01 , still waiting on car to be done . Will not ever come back to this dealership for service or purchase . More
Today, I had an excellent experience at the Lakeland Toyota, service department. Paul MacNeil was my service advisor and took care of my Scion TC so efficiently and in such a professional manner that Toyota, service department. Paul MacNeil was my service advisor and took care of my Scion TC so efficiently and in such a professional manner that I give him a 5 star and A+ More
We have used Toyota dealership for many years. Had Corrolla, Camry, Solara convertible, RAV4 and now Highlander. Does not disappoint. Always satisfied. Had Corrolla, Camry, Solara convertible, RAV4 and now Highlander. Does not disappoint. Always satisfied. More