
Lakeland Toyota
Lakeland, FL
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Very professional, flexibility and understanding Thanks Very professional, flexibility and understanding Thanks Thanks Thanks Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks t Very professional, flexibility and understanding Thanks Thanks Thanks Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks th More
I had no trouble getting what I wanted everything went smoothly. Very satisfied. Worked with a very knowledgeable salesman who helped me understand the product. All my questions were answered and things p smoothly. Very satisfied. Worked with a very knowledgeable salesman who helped me understand the product. All my questions were answered and things proceeded in a timely manner I couldn’t be more satisfied More
Our sales guy, John Gomes, he was amazing!! Really friendly and great customer service. I told him what I needed and he made it work. Our finance manager, Jennipher Rogers, she went far and beyond on friendly and great customer service. I told him what I needed and he made it work. Our finance manager, Jennipher Rogers, she went far and beyond on working in finding a bank to finance us. I got a better deal than what I was expecting. Will highly recommend Lakeland Toyota and if I ever need another car, I know where I can go. The k you to everyone in Lakeland Toyota!! You guys rock!!! More
Bait and switch. The "Cyber Monday " is a scam! Offer is only on 2020 which they don't even have per the sales manager. DO NOT BUY FROM HERE THEY TREAT YOU LIKE CRAP FROM THE SECOND YOU WALK IN !! So only on 2020 which they don't even have per the sales manager. DO NOT BUY FROM HERE THEY TREAT YOU LIKE CRAP FROM THE SECOND YOU WALK IN !! So first when I walk in the guy that greets us leaves in a few minutes. Get a manager and nice apologizes. Listens and gets a few vehicles ready and bam bait and switch in effect. Everything they advertised has absolutely nothing to do with what you are looking at. It's only 2020 models which they don't have. Was very clear on why I came in seemed like again just didn't want to be honest from the start. Do not buy a car from here. You will instantly regret it from the second you walk in! More
Lindsey Baker was wonderful! She kept working until the car was fixed. She was determined, persistent, and pleasant. I felt like she fought for me and understood the frustration I was having with my car. R car was fixed. She was determined, persistent, and pleasant. I felt like she fought for me and understood the frustration I was having with my car. Ray Adkins was also helpful and determined to fix my car and kept me abreast about what was happening. Great staff! Thank you! More
Mrs Baker gave exceptional customer service, her caring and kind character was super good, always a pleasure to speak with her about my vehicle maintenance.. and kind character was super good, always a pleasure to speak with her about my vehicle maintenance.. More
My salesman Joan… Did a great job very knowledgeable and friendly. The only thing I would say is it we bought a used vehicle 2019 it was the worst detail job I’ve ever seen… If it wasn’t for my salesman tak friendly. The only thing I would say is it we bought a used vehicle 2019 it was the worst detail job I’ve ever seen… If it wasn’t for my salesman take it upon himself to get it cleaned we would have been delivered a dirty vehicle ..Other than that the transaction went smoothly More
Terrible experience. An hour and a half for oil change and filter. Staff getting out of cars with no masks. Oil change in 1/2 hour is my expectation. and filter. Staff getting out of cars with no masks. Oil change in 1/2 hour is my expectation. More
They were great I called and they worked me in for my car service today. So I really appreciate them for that today. So thank you service today. So I really appreciate them for that today. So thank you More